drdblack2020

I recently had a significant amount of water leaking into my basement when it rained and wasn't sure where it was coming from or what to do about. I tried contacting a waterproofer who we used 8 years ago but they never returned our call. I then contacted 3 companies including Nusite. One company told me I had a plumbing and draining issue and quoted me $10,000 for and interior plumbing repair job. The second company said I had water leaking in the foundation but couldn't identify from where and didn't offer any suggestions to correct the issue. Geoff from Nusite came to my house and looked around and said that there was a few possibilities where the water could be leaking in from and suggested I myself do some simple external repairs including making sure the eaves trough and downspout were clear before pursing more elaborate and more costly work. I did the things that Geoff suggested and since them the problem has been resolved! I am grateful to Geoff for his insight and integrity. He not only helped fix my problem but it didn't cost me cent! He was truly looking out for my best interests. I would highly recommend Nusite to anyone who is looking for a knowledgeable, honest company with great Customer Service who truly puts the needs of the customers at the forefront.

This company comes to our house once/week to cut the grass and provide some basic care for our yard. They generally do a good job but I am unhappy with the length of time it takes to get my phone calls returned if I have any inquires. Often it takes over a week to hear back from anyone. Once I speak to someone they have been very helpful, but I wish some of the information had been shared before hand. ie; one week no one came to cut our lawn and it was later explained (once I could get in touch with someone) that since that month has and extra week for our cutting day, then they take one week off, rather than charge us more.

Had my annual service call from Clarke Basements for the sump pump system a few weeks a go with Jarod. He did a great job and I was very pleased with his work, communication and level of customer service. Thanks Jarod!