Reviews

10/10

When our AC finally died, we weren't surprised: we knew it, and the furnace, were on their last legs and that we would have to replace them soon. But it was made urgent when the AC failed during a long-weekend with temperatures in the high 30's with a house full of kids! On a holiday Monday, I setup a service request on Homestars, expecting people to get back to me when they opened on Tuesday. However, within hours, *on a holiday*, Boris was at our house, diagnosing the problem (for free) and giving us a quote to replace the entire system. Within 3 days, everything was done! Unbelievable! The installation crew, lead by Saeed, did a great job. They were so thorough and left everything cleaner and neater then how they found it. They were professional and listened and addressed all our questions and concerns. This was one of the best experiences I have had with contractors. Highly recommend.

Approximate cost of services:
$10,000.00
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Company Response

Hi Martin ..

Thanks for taking the time and writing the Review

10/10

I contacted A&A Masonry to have both a missing piece in the corner of our foundation and to see what could be done about our brick sills, which were cracking and breaking. I spoke with Joe to get a quote and I explained that I would like to have the work done as soon as possible. Joe was great - he said he would put a rush on it. 24 hours after meeting with Joe, I received a call from Andy to say that Ruairi and James would arrive the next morning. Ruairi and James were excellent. They were polite and friendly. Their work was fabulous. The work looks wonderful. Their clean up was above and beyond all my expectations. At the end of the first day, when a rain storm moved in, they still did a completely thorough clean up. They exceeded all of our expectations. From the time I submitted an email request for a quote to the job being completely finished, I was always kept informed about the job and what to expect next. They were quick to respond to my initial email. Everyone I dealt with at A&A Masonry was polite, friendly and professional. I felt completely comfortable with all their staff at all times. Overall an excellent experience and a job excellently done. I would absolutely recommend them to friends and family. And should we need their services again I will definitely call them!

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Martin! It's very gratifying to get a review like this, because it shows me that the whole team is working hard to keep our standards up. --Andy