Eric was on time, polite, friendly, competent, and thorough. He showed me what he was doing, and explained what he had done when he was finished, left everything tidy and explained the way the HRV works and the setting we should have on our thermostat and why.We pay for an annual plan so this one visit cost is not fully representational.
Armando Gatti and Eric came to clear a blockage resulting from a toothbrush blocking a drain. Armando quickly identified the cause of the problem and after explaining it to me, he and Eric worked together efficiently and effectively to resolve the issue. I found Armando to be very professional in his technical knowledge but over and above that, he was also very personable. I will request Armando next time because he's simply a "good guy". I am thankful to have had the benefit of this team to help me promptly solve the issue which arose.
**Thanks Elizabeth** We are truly grateful for the review and thank you for sharing these kind words regarding your positive service experience with DrainWorks. It really is rewarding to know that you found Armando and Eric to be professional, personable and efficient throughout the service. Thank you for choosing DrainWorks, we look forward to being the plumbing and drain service providers you will continue to rely on in the future.
As always with Atlas - quick response, professional service and cooling system works well. In a followup to the installation, McCloud Rego provided a level of service above and beyond what was expected. He resolved the issue with professional knowledge, but most importantly McCloud acted with integrity and kindness.
