On two separate occasions Ted has managed to squeeze my job into a tight schedule. The teams of two that showed up were friendly, polite, professional, and thorough. The teams divided the work up efficiently and assisted each other smoothly whenever necessary.
Jason returned my call within the business day and gave me pricing over the phone, listing the services and major components that would be included. The cost came in around my expectation based on my research, and better than some competitors I had called. Since it wasn't an emergency, he came the next day within the specified time window. He and his assistant worked as a team, whipped through the job in next to no time, cleaned up, and triple checked for leaks. They also helped us out with another little problem we had, even though it was not part of the original call. The invoice was ready on the spot and payment recorded immediately. While the guys joked around, they are serious professionals who dealt with us in a straightforward and forthright manner. It was a pleasure dealing with them.
