Not bad and quick response to fix small issues. However I expected better prep before painting. House is 25 years old and stucco needed some repair. Found some issues after completion of the project.
- Approximate cost of services:
- $7,000.00
- Company Response
Thanks for the review, as you can tell from most of our reviews "not bad" is not exactly what we shoot for as a company. I remember the project quite well and the repair that was done was done very well. The repair was required to be done to window sills that were damaged due to hail storms over a significant period of time, possibly since the house was built. We removed all of the loose and compromised stucco surface and proceeded to repair it. You had felt that wasn't enough and asked that we remove all undamaged and un-compromised stucco from the surface which certainly wasn't necessary, however we complied and removed it all and repaired again to your satisfaction. We then addressed all touch ups noted between our walk through and your walk through on completion of the work, and then again on a separate occasion after a month or so you noticed a few more minor areas and we promptly sent someone back to take care of those as well. It is very important for us to make sure that our clients are satisfied, if you feel we haven't done that we would certainly encourage you to call in the spring so we can discuss. Thanks!
