Reviews

10/10

I ordered my Eclipse shutter from Sanctuary Paint and Decor and I couldn't be happier. They had a great promotion which included installation. Within 7 days I received a call stating that they were in and ready to be installed. Kevin arrived that week and did a great job installing - very professional, and careful when putting them up. I absolutely love the way they look, they are so easy to clean, and I can't wait to get my last 3 windows done. Anne in Kanata

Approximate cost of services:
$4,000.00
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10/10

I would highly recommend Mermaid pools to anyone thinking of purchasing an inground pool. Dave, was so helpful answering all of my questions that I had about making this investment. He was never pushy and I never felt pressured - he answered all of my questions and helped me feel at ease. Mermaid is a very organized company and the install went exactly as planned. The installation crew was pleasant, and answered all of my questions throughout the install (Andre, Stu, Jules and Rejean - are all great people - so kind, and they know what they're doing!). The installation was quick and efficient. It has been three years since our pool went in (June 2010) and I look forward to many more summers spent in our backyard. I recommend Mermaid to everyone who asks us about our pool. I am so pleased with the service I received. Thanks Mermaid! Anne in Kanata

Approximate cost of services:
$31,000.00
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Company Response

Hi Anne,
I really appreciate you writing these kind words about your experience with Mermaid Pools and Hot Tubs. It was a pleasure serving you in 2010 and I'm happy you're continuing to enjoy the pool. Reading this really made my day!
Cheers,
Dave