Reviews

10/10

Highly recommend Man with a Wrench after their repair of my 20+ year old Miele dishwasher. Intermittent issues are the worst with trying to discover the problem. The Man with a Wrench techs are professional, knowledgable and personable. Easy booking of appointment (next day from call) and confirmed when they would arrive within 30min so I could live my life not waiting on them arriving. Completely upfront with cost of service call and what was included. Due to the intermittent nature of this problem it required a followup service call which they did not charge for! After fixing the installation that was wrong from the beginning (20years ago) and noting cost should I wish to address a couple of concerns, I couldn't be more satisfied with the service and cost! Highly recommend for anyone needing a repair company that finally gives repair companies a GOOD name! These guys know their stuff.

Approximate cost of services:
$99.00
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Company Response

Hi There,

Thank you for choosing man with a wrench with your appliance repair, would like to know more about what happened to your dishwasher and please call us at 1-888-454-4840. Or you may send us your contact details for us to give you a call.

Let me tell you a little bit about how our company works:

The initial service call is $99 plus HST for Electric appliances and $120 plus HST for Gas appliances, this entails a technician's arrival, a complete diagnosis of the problem and a repair quote.
If you choose to proceed with the repair, you only pay the quoted repair price and if not, only the service call fee. Never both.

We have the following times available for an appointment:

IF TODAY call us directly to book 1-888-454-4840

_____ : between 8am-2pm or between 12pm-6pm and the tech will call on the way

Because our appointments are on a first come first serve basis, please let us know what time works for you at your earliest convenience, so that we can solidify your appointment time and date.

If any of the times mentioned above work for you, please reply to this email with the following information:

1. Date and Time slot requested (for us to confirm)
2. Full first and last name
3. Full address and parking info. (unit number, postal code/ buzzer if applicable).
4. Best phone number you can be reached at by call and text
5. Email address for the booking confirmation, part updates and the copy of the invoice
6. Model and Serial # located ________ (if you have it) is it a gas or electric appliance?
7. Will you be the one meeting the tech and able to make repair and payment decisions onsite?
8. How did you hear about us?

***Please note that the booking is not confirmed until we reply with the confirmation as the slot may no longer be open and we may have to offer the next available.

If you have any questions or concerns, feel free to give us a call or reply to this email.

10/10

Cant say enough about the quality work Haroutunian provided on my front steps, foundation and a few minor tuckpointing repairs. The crew did fantastic work, were open to discussing the work required, did an amazing job reattaching a couple loose stones, grinding and refilling all mortar joints on front steps - it looks great! The work at the foundation is perfect and the few small tuckpointing on my bricks is excellent. Personable and friendly and left the site clean. Definitely will continue to use Haroutunian for my future masonry needs.

Approximate cost of services:
$2,500.00
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Company Response

Thanks so much for the kind words! Very much appreciated working with you again.