Anthony in Mississauga

Went to Bestbuy to purchase a 52" lcd Sony television and a surround sound package. Emmanuel was EXTREMELY helpful in distinguishing the difference in plasma and lcd to me but his coworker started pushing in all the cable and service plans. I KNOW the markup on cables and know multiple other sellers where it is much cheaper but this employee kept trying to trump me with the superiority of their cables and that I need a service plan, even after I said I'll think about it.

James was very attentive and though not as knowledgable as I like he always went to find the answer if he did not know. We had to build a home office for 3 employees as my company is growing and the good thing was that James was very tech savvy which was very helpful to plan what furniture would be needed. If this was done on purpose then it is an excellent strategy by management.