Alex came twice to service our washing machine. On the second visit, he spent about an hour looking at the parts and cleaning the hoses. Even though he was ultimately not able to fix it, he returned our money which we are grateful for.
Salespeople were pushy but the products were good. The4 washer was damaged when delivered but the delivery guys took it back right away. I got new one within a couple of days.
Dear Barb, Thank-you for sharing your Bad Boy experience.
We're sorry that you experienced delivery issues with your appliance, as our commitment is that everything arrives perfectly. But, we are glad to hear that the issue was quickly resolved to your satisfaction.
Thank-you for the feedback.
