When I contacted Alex about removing my existing wall oven, and installing a new one, he told me he had done this many times before, and quoted me a price of $125.
When he arrived to do the installation, he said he would need another person to help him, and doubled the price to $250. Since I was unable to wait, I agreed.
He then proceeded with the install. When he connected the oven's wiring to the wiring in the wall, he apparently ended up using under-sized connectors, and 'sealed' the connections using masking tape, NOT electrical wiring tape.
A few days later, my wall oven completely stopped working.
I called the oven manufacturer's service department, and they sent over a technician. The technician removed the wall oven, and showed me the wiring connection - BURNT, BLACKENED, with melted gobs of wire insulation. He told me I was fortunate that the fire did not spread!
So, I contacted Alex to see what he would do to fix the problem. As soon as I told him what had happened, he IMMEDIATELY STOPPED COMMUNICATING - didn't return phone calls or messages.
Rather than continuing to bat my head against a wall, I just went ahead and hired a licensed electrician to re-install my oven properly.
So, my advice to you - if you come across this character, BEWARE!!!