Lynn in Gloucester

We hired this company to put in new eavestroughs and we also opted for metal eavestrough covers. They had the best quote of the companies we got reviewed and I liked that the estimator took the initiative to suggest ideas about siting and colours to match the house. Overall, I was pleased with the finished product and the eaves covers have been fabulous, but there were a couple aspects of the installation that could have been better: The crew didn't want to connect my rain barrels despite the estimator agreeing that this would be included in the service, and after they left, I found various screws and other small metal debris in the yard. In hindsight I guess it makes sense that they do not want to be responsible for the operation of my rain barrels, but it would have been nice to know in advance.

These guys had a good price and the sales rep was very helpful and prompt about returning calls and answering my questions. They didn't charge extra for having to hand dig certain holes due to tree roots. I was a little uncertain when the unmarked work truck pulled up to install the fence a few days later -- maybe they subcontract out the work? But the crew we got did a professional job and were careful to damage as little of my garden as possible while removing the old wood fence and installing the new one. It's been a year and so far, so good.

I hired this company a couple years ago to replace an old garage door in our 35-year-old home. Staff are always courteous, professional and the best thing of all is they show up on time. Had to call them back this year after the door was behaving funny. Because they installed the door, we got a discounted rate on the very reasonable service fee. They were able to schedule us in quickly and although it took them three visits to figure out the problem, we were never charged for subsequent visits.