We recently had RCC Waterproofing to our home to provide us with a quote on repairing a leak in our basement. The representative (Jamie) was kind, courteous and professional. He conducted a full assessment and advised that we, the homeowners, could fix the issue on our own at a small cost (less than $50). This was strikingly different from the first quote we received from another company which was close to $1500!
Jamie took the time to explain everything to me so that I could relay the information to my husband. He was patient and polite as I asked him to repeat information so that I could write it down.
A few weeks later, I reached out to Jamie again to ask that he provide me with a written summary of his findings/recommendations for resolution so that I could share this information with my insurance company. He kindly responded within 30 minutes of my request.
Very, very pleased with RCC Waterproofing and highly recommend them!