This company did my roof and my neighbours' roof
This company did my roof and my neighbour's roof. These are two semi-detached house. The roof is leaking and damaging the finish and ceiling. They came and added sealant rather than fixing the problem essentially. They don't even reply my call and do not honor their warranty.
January 30, 2008 Dear Sir/Madam: Hi, I have bought a bed from the Furniture Giants on Kennedy, North of Lawrence in Toronto. They delivered the bed after a delay of 5 days, and it was defective. I took my complaint to the store and showed them the pictures of the defective product, and the sales person verified that it was a manufacturing defect and signed at the back of the invoice that it will be replaced in one week. It is more than a month now and each time I go there and talk to them I hear a new story. They are not willing to exchange the product and had scheduled a couple of times but never happened. Last time that I went through a serious discussion with them, they signed a paper stating that they will replace it by Thursday or they will give me full refund plus 25% for compensation. Later on, however, they called me and asked to pick up the defective product on Tuesday and provide a new one on Thursday. I can not trust them because they keep changing their words, they have issued an invoice which belongs to another branch (which is closed), and they asked for cash. What can I do? The product cost $500 and it is thus not worth hiring a lawyer or going to court. The bed is in very bad condition, it is made of cracked wood with cracked varnish.
