Three appliances need repair. Technician investigates: need to replace fridge ice maker ($596), oven fan ($176) and dishwasher valve ($128). I choose to repair oven and dishwasher. I wait two days despite website stating ‘’same day household appliance repairs’’. (Note: these are two common parts). Technician replaces oven fan and dishwasher valve. Then technician finds leak from dishwasher circ pump, says it has been leaking for a while and it needs to be replaced for $278. Not sure why leak was not discovered during first visit. Given high repaircost, I decide to buy new dishwasher instead. Technician says I have to pay for valve because it has already been installed. In the end, I paid $502 for a new oven fan. Technician says there is nothing he can do. Manager says they already gave me some discount. Summary: unprofessional technician, impervious manager and false advertising.
- Approximate cost of services:
- $502.00