New Air Conditioner - Dishonest Warranty Representation
Purchased new Carrier A/C from Enercare in May 2021 with 10 year parts and 3 years labour warranty (as documented in contract). Now 1 year later, Enercare says it will only honour 1 year labour warranty despite written contract documents that state otherwise. Dishonest!
I’ve used Platinum 3 times over the last 10 years to replace windows in our house as and when they reach the end of their useful life. From experience, I know I can trust Platinum to deliver a quality window (with a lifetime warranty), on-time and at a reasonable cost. Everyone that I dealt with at Platinum is friendly, knowledgeable, responsive and professional. They clearly take pride in their work and in ensuring customer satisfaction. I would not go anywhere else for my windows.
Hello Leslie and thank you for your review. Repeat customers and referrals represents 70% of our annual business. Our foundation was built on high quality products and I'm happy that you appreciate our service. I am blessed with my Platinum team of employees and they work hard to make sure all our customers are satisfied at the highest levels. I thank you for your business and looking forward to servicing you again.
Gus George - Platinum Home Design and Renovations Inc.
