Platinum Windows & Doors

Windows & Doors Installation & Service
3001 Markham Road, Suite 17 Toronto ON M1X 1L6
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Platinum Windows & Doors

Average customer rating:
9.4 10 (55 reviews)

Sort by

JF
JF
0 reviews Toronto, ON
9/10

Front Door replacement

Front door replacement. Quoting was easy, and friendly, person came over with all the brochure and finish option, was able to sit down and determine what we wanted. Was very easy to price out option and impact to overall price.
Installation was done on time scheduled date. Very professional and cleaned up nicely. After installation follow-up to see if everything is up to par.

Was this review helpful?
Company Response

Hello and thank you for your review. I'm sure your front door looks great. We appreciate your business.
Gus George - Platinum

Maureen
Maureen
0 reviews Whitby, ON
10/10

Front 2nd floor centre around big window vinyl siding and one inch exeltherm. Remove old wooden siding.

the work was done by experts, who where also friendly, and cleaned up after they were done. This was done on a very hot and humid day.

Was this review helpful?
Company Response

Hello and thank you for your review. I personally have the greatest respect for our installers and know that they go above and beyond the customers expectations. Even when the weather is not on their side, the workmanship is still at our highest quality. Thank you once again.
Gus George - Platinum

willenebryan
willenebryan
0 reviews Toronto, ON
10/10

Windows and doors

Great workmanship! The men were very professional and court. Their work was excellent. They cleaned up very well!

Was this review helpful?
Company Response

Thank you for your review. We very much appreciate it.
Gus George - Platinum

Private User
Private User
Private User reviews Toronto, ON
10/10

new windows and doors

I am very happy with this company, they have replaced a screen door, sliding patio door, front door (high quality) approximately four windows, not all at the same time, over the last three years. Jim is always available and all of the installers (three different crews) do excellent work and are polite, respectful and also offer advice when asked. I have no complaints at all, the products and workmanship and staff are wonderful to deal with. They are reliable, on time (delays due to demand are not unexpected) and have not let me down at all. I miss Maggie's sunshiny voice and Marianne is lovely to talk to as well. Great jobs, well done!

Was this review helpful?
Company Response

Hello and thank you for taking the time to write us a review. I am very happy to here that you are pleased with every installation crew that has worked on your home. We take a lot of price in our workmanship and know the importance of always performing at the highest level. Thank you once again for your business.
Gus George - Platinum

nerso12 in Toronto
nerso12 in Toronto
1 review Toronto, ON
8/10

Window replacements

I had to replace 5 of my windows, after getting few quotes I decided that their's was the most reasonable and decided to go ahead with them.
The window installation was delayed for almost 2 months (that's why I gave 4 and not 5 stars), but at the end they were installed and so far I'm satisfied with the results & the quality (it's been almost 3 months and we had a brutal weather).
The guy who installed it (a greek guy, can't remember his name) was professional and kept things as clean and tidy as possible.
Overall I'm pleased with the results (except from the delay).

Was this review helpful?
Company Response

Hello and thank you for your review.
Unfortunately the delay of your installation was due to the GreenOn Government program last year and our suppliers simply couldn't keep up with the demand. This was something that was totally beyond of our control. That being said I'm happy that you are completely satisfied with your installation. Thank you once again.
Gus George - Platinum

Fred in East York
Fred in East York
3 reviews Toronto, ON
10/10

Windows and front door.

The workmanship was excellent. The installers were very thorough and professional in their work. After looking at a couple of companies, we picked Platinum because the price was very reasonable, and because of the guarantee of the work and materials. Jim and Maggie were very helpful. It was nice to see that Gus dropped by to make sure everything was ok with us. I would highly recommend them.

Was this review helpful?
Company Response

Hello Fred and thank you for your review.
We take pride in our work and we aim to please every Platinum customer. Jim and Maggie knows this and only offers the highest service possible. It was a pleasure meeting you at your home and I have to agree the windows look great.
Thank you once again.
Gus George - Platinum

Pravin in Markham
Pravin in Markham
1 review Markham, ON
10/10

Windows and patio door replacement

Maggie and MaryAnna ( forgive me if I misspelled the name ) at Platinum are very friendly and professional. The GreenOn rebate program deadline was something I was concerned about, but they did the job in time. Harris, the installer, was quite thorough and friendly.
They replaced the windows on time and I am very happy. I would recommend them if someone is looking for windows

Was this review helpful?
Company Response

Thank you Pravln for your post.
I really appreciate your feedback on my staff and I will past your comments to them.
I thank you once again for your business.
Gus George - Platinum

Italiangal
Italiangal
2 reviews Vaughan, ON
8/10

Great installation

After a long delay our windows arrived. The installers did a wonderful job. They were very professional and organized. They did a great job cleaning up and worked very quickly. Platinum followed up shortly after to make sure we were satisfied with their work and quickly solved a very minor problem. All in all we are very happy with our windows.

Was this review helpful?
Company Response

Thank you for taking the time to post your review.
The GreenOn Government program was a big challenge for us and we did everything in our power to meet the deadline. I am very happy you are satisfied with your windows and I thank you for your business.
Gus George - Platinum

Private User
Private User
Private User reviews Toronto, ON
10/10

Windows and Doors Replacement

I found Platinum Windows & Doors on the government website and followed up with a call. Maggie was very professional and the leadership engaged with me to answer my questions and work out a deal. Delivery of the windows and doors were delayed due to backlog at the manufacturers - this was handled professional and I was kept in the loop of delays. Once the manufacturing was done, scheduling was superbly handled by Maggie and the site work of changing out the windows were expertly done by the crew.

Was this review helpful?
Company Response

Hello and thank you for your review.
I appreciate your understanding of the delay due to the GreenOn program as it was a great challenge for us to get all our installations in before the deadline. I am happy to know that you are completely satisfied with our workmanship.
Thank you once again.
Gus George - Platinum

Nikki in Brampton
Nikki in Brampton
1 review Brampton, ON
8/10

Windows

I had my windows replaced and was very happy with the service, just one small thing which I hope they change for the future. When replacing the window there is a small hole, wish they would fill that in :)

Maggie was amazing with any questions / concerns I had and took her time to reassure me that everything would get done in a timely manner.

Was this review helpful?
Company Response

Hello Nikki and thank you for your review.
It's customer feedback that helps us to achieve the highest possible service.
Thank you once again.
Gus George - Platinum

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Platinum Windows & Doors

Platinum Home Design & Renovations specializes in Window & Door replacements serving the Greater Toronto Area since 1990. We've installed windows & doors for over 10,000 happy homeowners.

Home owners trust Platinum because we employ our own trained, professional, certified windows installers. We don’t subcontract our work to freelance installers like others do.
All windows come standard with Low-E and Argon Gas glass that provides energy comfort of your home from cold winter nights to hot summer days and blocks the sun’s damaging UV rays to reduce fading on your curtains, carpets & furniture for years to come.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Replacement Windows, Bay and Bow Windows, Entrance Doors, Patio Doors, Storm Doors and Porch Enclosures.
BRANDS
Enerview Windows, Tru Tech Doors, Sunview Patio Doors, York Aluminum Storm Doors
WEBSITE
http://www.platinumrenovations.com
YEAR ESTABLISHED
25
MEMBERSHIPS
Window Wise, SAWDAC, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.