Deposit given to Distributor in Toronto the end of April and this Friday will be 22 weeks and we still have no idea when our 6 windows and patio door will be ready. I understand the "major influx in orders within a very short time" due to the Green ON program being cancelled but this order was placed 2 months prior to this announcement being made. This is not an acceptable response. I was told by Jim George that we would have the windows at the beginning of Sept but more than likely the end of Aug. I scheduled a bathroom reno and hardwood floor installation for end of Sept after my window installation was completed. I first contacted them on Aug 9th and was told that they had no idea when the order was ready. We have followed up by phone and email and still as of today have no answer. Needless to say that I had to cancel my contractors and am hoping that the work will be done by the end of this year. Although the ladies in the office have mentioned the Green ON program being extended, this is not an excuse for such a delay considering the order was placed 2 months prior to the cancellation announcement. This company was recommended by a couple of teachers my husband worked with but I would not recommend them. If it is a manufacturer's delay, we should have been informed prior to Aug 9th when we called them. All I can hope for is that our windows are installed and they look great and we have no problems.