Reviews

10/10

After dealing with some not so good plumbers I went to the show room of pete the plumber, I found the staff excellent to deal with, after having an estimator out to my home who offered to fix the issues left from other plumbers and install my new furnace for a reasonable price with a great warrenty I went ahead with the purchase, the men came on time worked all day, explained the product and left me feeling satisfied with the purchase I made. No buyers remorse this time. thanks pete the plumber and crew.

Approximate cost of services:
$5,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for the positive feedback, and we appreciate your business. We continue to strive to provide our customers with a positive experience. Thank you again for your patronage and we hope you continue to be a customer of Pete The Plumber.

0/10

While renovating my wife and I felt the house was very dry, I looked around online and found clearview, there web site sounded great, the tech came over looked at what needed to be done.( install a t off my hot water tank). I was busy dealing with other contractors and ok'd the work without actually looking at how small of a job it was going to be. he quoted 450 if Im not mistaken. For About 20 dollars in parts and 10 minutes of his time. It took him longer to quote me then it did to complete the task. After he left I realized I had been takin advantage of so I called and spoke to management at clearview, they offered 100 dollar re imbursement. I accepted knowing I would never use them again. recently I had people out to quote me on a furnace, all three quoters expressed that my humidifie was hooked up on the hot(wrong) side of my hotwater tank explaining partially why my gas bill has gone up so much since clearview was in my house, I have called back and now a senior tech is on his way to my house. All in all I would stronly discourage any consumer from using clearview plumbing,

Approximate cost of services:
$450.00
3 of 5 people found this review helpful.
Was this review helpful?
Company Response

Update:

I've had a chance to chat with John, the initial technician that performed the actual installation of the humidifier and he remembers the call quite well - he also remembers you personally requesting the humidifier be hooked up to the hot side - you had been very clear about how you wanted your humidifier hooked up and we complied with your wishes. Of course, we're always happy to send technicians back at no charge to verify that the work was done as it should be, even if it's to alter something no more than personal preference.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Hi there Levi, I'm sorry to hear that you were unsatisfied, especially after giving you a courtesy refund last year when you had your initial concern. The next time we heard from you was this past Friday when you had called with the concern about the connection of the humidifier. Of course we immediately booked a follow up appointment for Monday with a senior HVAC technician and were happy to send out a technician to get that switched over, although having it hooked up to the hot water is not actually incorrect or controversial - its more of a preference and there are differing opinions, like many things - the humidifier actually works more efficiently with the warm water connection and does in fact provide humidity for your very dry house. Either way, due to your displeasure we provided a complimentary humidifier pad for your troubles.

At the end of the day I do feel that we've done everything we could to satisfy your concerns, even so much as giving you a courtesy refund on a non emergency that was quoted up front and with ample time to make a decision (and to do necessary research before having us do the work) but feel free to call us again if you'd like to discuss things further, we're always happy to chat!