Reviews

0/10

Negligent work causing major damage to my roof, door installation incorrect incompetent hack job. Terrible service will cost me thousands to repair.

Approximate cost of services:
$6,000.00
9 of 9 people found this review helpful.
Was this review helpful?
Company Response

Ziggy,
We're sorry to hear of your less than satisfactory experience and hope you will accept our sincere apologies. We have been in the window and door business for over 42 years and have provided quality products and services to thousands of homes without any such issues. It's very unfortunate that you had some issues with your installation but we stand behind our products and with our industry leading warranty. After speaking with Rayan(your sales manager) he informed me that he has been in contact with you from the beginning of your issue and he has been waiting for you to get back to him. We are committed to providing great customer service and we would like to make things right. Please contact me Rita 905-738-1870 x240 or e-mail @ rita@clerawindows.com

10/10

Chris was very thorough and answered all of our questions during the inspection. He arrived on time and offered to answer any questions we had after receiving the report as well. The report arrived the same day and was easy to understand with pictures and details of the issues. We have been renting this same property for 15 years and Chris pointed out issues we were not aware of. Overall, we are very happy and impressed. Communication with Chris and Micheal has been prompt and courteous. Thank you both very a great experience!

Approximate cost of services:
$402.00
Was this review helpful?
Company Response

Thank you! Every home inspection report should be both easy to understand and comprehensive. Including both immediate and regular maintenance repairs to help keep the home operating efficiently. If you have any further questions don't hesitate to contact me. Chris