Reviews

10/10

Sewer backed up in my home (over 100-years old and fully renovated) in downtown Toronto - leaving a horrible, sickening stench. Public Plumbing (PP) was recommended by the plumbing company who was called in during the emergency. PP used a camera and showed me the obstruction on the screen - everything was clearly explained and the camera was not withdrawn until I could see the problems and fully understood everything he was explaining. PP recommended replacing clay pipe in two areas - interior recreation room and exterior in the front yard. Instead of tearing out my built-in planters (an early discussion), they burrowed under them (saving me considerable dollars) and into the rec room. Two crews were sent, one worked inside and the other outside. They knew what they were doing and carried put their jobs with diligence and care - care to my finished basement even though sand and clay was piled 5' high in the rec room and care to my bricked court yard with the built-in planters. The clay pipe was replaced and two new clean-outs were installed in the yard and my home and yard were left clean and in good shape. Then the camera was inserted again and I was shown all was clear to the City sewer and into my home right to the back bathroom. I would recommend Public Plumbing to anyone. I have peace of mind once again. I did not get any other estimates thus I have no idea if the price was comparable to other companies. As Public Plumbing had been recommended by another plumbing company and I researched them on the web and since I felt comfortable with the first PP man on the job (I felt he was trustworthy) I gave them the contract. I liked his straight-forward, clearly-explained approach to the problem. AND I'M VERY HAPPY I CHOSE PUBLIC PLUMBING - I've already recommended them to a neighbour down the street. Thanks for a job well done.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Dear Glen,

It's obvious you were given the whole rundown of the project; you sound like a pro yourself! We pride ourselves in making sure our valued customers are never left in the dark about anything. Our crews are in YOUR home, and once we take on a project, we treat your home as our own in terms of respect. We will be more than happy to help you again with your future plumbing needs. We value your opinion, and thank you for choosing Public Plumbing. If you ever have any questions, never hesitate to contact me at the office.

Kind Regards,
Rose - Administration ~

Public Plumbing.ca will make your problems go down the drain!

10/10

While in Mexico, friends (2 mid aged women) were living in my home in Toronto. The sewer backed up under the sub floor in my finished basement creating an almost unbearable stench. A neighbour called his plumbing company (AVIV Plumbing) and arranged for them to come to my home. I talked to Michael from AVIV via long distance. He was concise and I was very relieved that he did what he did until I could get home and take further action. My house guests and neighbours couldn't have been more impressed with Michael from AVIV. It is very rewarding to know that being out of the country does not mean everything is lost.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Welcome home. I look forward to meeting you in person soon. It was a pleasure to take care of your problem while you were away. Please feel free to contact me with any further questions or concerns that you may have.