Mauro in Thornhill

Had a difficult to diagnose problem with my new oven (just over warranty age) . I've used Joe before so I knew who to call. Joe took lots of time to discuss the problem over the phone and to try to diagnose the problem. He then came prepared with what he would need to fix the oven and managed to troubleshoot various obstacles during the repair. He's honest as the day is long and knows his stuff.

I contacted Citywide when I was shopping for quotes for a waterproofing of the full perimeter of my home in advance of landscaping that is being done. I was promised a call back and sue enough I was contacted within 24 hours by their Project Manager, Alex. Alex met with me at my home and provided a detailed written quote. He was extremely professional and courteous and honest. I had three different companies quote me and Citywide was very competitive with pricing and definitely the most professional of the three. Hiring them was a no brainer and Alex made the choice even easier because of his excellent customer service. He was very responsive to any questions and kept me updated as to when the job would be started and completed, which was right on time. The work crew was great and did a great job. I wouldn't hesitate to refer Citywide and Alex to anyone, and in fact, I've already referred them to two people - a neighbour and a family friend.