tabinda usmani in North york

Had a good experience with them. They did a thorough and neat job, and were cooperative. Technically, they are sound. They inspected our existing fireplace, and suggested the most appropriate product as replacement, which we would not have figured out on our own.

Quality of work by Jordan was excellent. However, towards the end, there were some minor, but very important things to be taken care of, that even after three months of my repeated attempts to contact them, were completely ignored. The stone and stucco work was subcontracted to another company, and they were the ones who messed up in the finishing stage. However, since my contractor was permalock, it should have been jordan's responsibility to ensure that the other guy completes the job. I tried repeatedly for upto three months, and eventually gave up.

Royal Crown conducted their business in an extremely professional manner. Best thing was that they started on the day they said they would, and finished on time (which is rare in the home improvement industry). The staff was pleasant, clear and honest in their communication. Quality of work (both by Ardien and Dorian) was high, and both are very polite and helpful.