Reviews

10/10

Needed my roof shingles replaced as the old ones were blowing off at 13 years of age. I found UHS from homestars and decided to go with them after meeting and talking with Jason. He seemed to show concern and care about my situation. UHS did an excellent job considering my very challenging roof with steep pitches. Some of the workers were a bit messy - clean up could improve as one of my gutters ended up being clogged from old shingle debris that got overlooked and I only noticed one month after the new shingle installation that the water was not flowing through the gutter and down the spout. Stressed out over potential water damage to my home I gave Jason a call late at night and voiced my concern. He was kind and polite and we had a discussion about the source of the problem. He promised he would show up the next day and he did. In fact, whenever I called Jason about any concern or issue he would politely and kindly talk about it and then show up to inspect my roof! I am so glad I went with UHS to have my roof done because they really do take care of their customers and are not a fly by night company! Thank you Jason for looking after my roof. I am one very satisfied and happy customer! Would recommend them without hesitation.

Approximate cost of services:
$12,000.00
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Company Response

Thank you so much David for the positive feedback, if you ever have any concerns in the future please do not hesitate to call.

9/10

I had a very big Reno which required 4 metal beams, 9 LVL beams, 1 new footing and many posts. Alex showed up with samples and demonstrated his knowledge about structural framing at my home. I went with Alex because he also tried hard to work within my budget and he still delivered excellent professional results. His crew of 4 put up all of the beams and posts in just 12 days ready for welding! The city inspector and other contractors commented on the professional work done on the beams. I would highly recommend Alex for any structural framing job but I would note one area of improvement - that he communicate directly with the engineer instead of the me (the home owner) about minor adjustments to the original permit approved drawings due to unforseen circumstances when the demolition revealed and presented new unforseen issues. Thank you Alex for the great structural framing work done to our home! David

Approximate cost of services:
$30,000.00
1 of 1 people found this review helpful.
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Company Response

Hi David

Thank you for your feedback. Your project will be a good addition to our portfolio, for marketing purposes. I look forward to seeing the final pictures, of completed renovation.

Regarding the communication channel, as we have explained in the past, the structural engineer was on your payroll and not ours. Nevertheless, we have taken all the phone calls and we have been attended all sites visits (engineer and city inspector's) to discuss together technicalities as needed.

Thank you for your compliments on our work. It is very comforting knowing we easily pass at first strike and with compliments, a city inspection for a project of that high level of complexity.