Judy in Toronto

We would like to give recognition and gratitude to Avenue Road Masonry for not only a job well done but also acknowledge the exceptional customer service experience which we received from start to finish. We were in need of some exterior brickwork repair, not a big job so we were happy to hear from Chris so promptly to meet and assess our situation. Friendly and sincere, he assured us that ARM would be able to look after us and that he would send us a quote as soon as possible. We received it within 48 hours. Thank you to Project Manager, Robert, who quickly scheduled us into their calendar. A personable and dedicated professional, Robert was on site from the start to introduce his team, and conduct a quick walk through to reconfirm the areas for repair. Conscientious and reliable, we valued his daily followups, and excelled in managing our expectations. The team Robert assigned to our project were just as personable, punctual and professional. Julia and her assistant Luther worked diligently and tirelessly to complete the job as promised. Excellent work ethic, they always made sure to tidy the worksite at each days end. Julia sets the example why more women should take on a trade. Her workmanship is impeccable and like an artist took care in matching the existing brickwork. We would definitely hire Avenue Road Masonry for any future projects. And a final thank you to Joe of Avenue Road Roofing who made the initial introduction to ARM.

We had low expectations of a response from any roofing company who would consider a small repair job especially during the busy season but Avenue Road Roofing did! Thank you to Paula who returned our call the same day and managed our expectations. And a big thank you to Joe who was able to come by days earlier than expected. Prompt, professional, friendly and honest, Joe is an asset to Avenue Road Roofing.