We were in urgent need of a working air conditioner with how hot and humid summer has started. We had calls out to a few companies and no one took the time to help us out. We found Convertible on Homestars and seen they had great reviews and they do financing. We also seen their ad for their 50th anniversary sale in the local MoneySaver. We gave them a call and talked with the owner Sam. He was very nice and was eager to help us out. He gave us a rough estimate on the units they had on promotion and we were interested in having them do a proper in-house estimate. He made the appointment for two days later (a Sunday). His son showed up on time and was very friendly and knew what he was doing. He took a look at the furnace and the ac unit we had. He then sat down with us and went through our options. He did not pressure us to buy anything more than we needed. We were able to set up the financing, the installation appointment and everything within an hour. Come installation day the contractors were at our door right on time at 8:30 in the morning. They were very polite and professional and very knowledgeable on their trade. They had the old units taken out in an hour and a half. They worked efficiently and did not make a mess. We were told the install would take about 8 hours, and they had actually finished in 6. Once the installation was complete we also noticed they did not install the rounded boot they had estimated we needed to replace because of the size of the existing ducts. So even though it was written into our price, we called Chris up and he solved the problem instantly. Overall I am very happy with my service from Convertible and am sure to recommend them in the future.
- Company Response
Chantal, this is so cool. Wow. Thank you from the bottom of our hearts for this detailed review of our performance.
We aim to please & when we get reviews like this, it makes it all worth while.
On behalf of my entire staff and family, including my father Sam, - thank you again for choosing Convertible.
Marnie Amodeo, GM
Convertible Heating & AC