Chelle in Whitby

We recently purchased brand new home. We didn't want to pay builder prices to have the gas piping installed for a gas stove and dryer so we decided to contract someone to do it once we took possession. When we bought our appliances, the sales rep gave us a name of an installer. We called and found out they ran the gas piping, however , when they came to the house we were informed that the gas pipe coming into the house was only 3/4 inch and would not accomodate the addition of our appliances. The short of it, this gentleman wasn't licensed to run gas piping......great. I called Guardian Angel and explained the situation. Within 2 hours Don came and assessed my home and scheduled to come the next business day. When he and his associate arrived, they worked hard and efficiently to replace the gas pipe into the house, run piping for our stove and dryer and install both appliances (even installing my pedestal under my dryer). They went above and beyond the call of duty as far as I'm concerned and I would highly recommend the company to anyone. I spent less than 1/2 of what I would have had I got the builder to run the piping and I still would have had to have someone come to install the appliances.

The installer fast, efficient and friendly. However throughtout our service time we had numerous fire and sensor false alarms while we were at work and was charged for each one. They call the house or other contact number and when they get no answer they send fire/police, however, when the alarm goes off it shuts off the phone line so of course no one is going to answer. $100 per false visit was unacceptable, but we had no desire to have bad credit either by not paying. Numerous telephone and email complaints brought nothing at all. I would suggest to use someone else.