I can't say enough good things about the professionalism, attentiveness and great customer service rendered by this company. I called in distress at a severe sudden mouse problem in my home. Kevin accommodated my schedule immediately and came out the next day to conduct a thorough check of the house and attic. He laid numerous poison baits and thoroughly explained his actions, his thinking, and his strategy. He reassured me that I could call back any time before he returned if I had any concerns at all. He promised to return in a month to check on the situation. In 3 weeks I noticed mouse droppings increasing again and called him. He came back within a day to check the situation. The mice had eaten all the bait in the attic, which reaffirmed that his assumption re the source of my problem was correct. He laid a new round of bait in addition to the old and again reassured me that it was ok to call if I had any further concerns before his return 2 months later. All this service was included in the initial fee. I have been very impressed by the service and professionalism of this company and would highly recommend them. I had held out for so long dealing with traps, and other mouse deterrents - if I had known how easy, effective, and and reliable this company was I would have reverted to them long ago. Thankyou Kevin.