Late at night I could hear scratching noises coming from the heating/ac vent in my master bedroom. I called Kevin who was quickly educated me by phone about the potential issue I was experiencing at home with mice. He then sent over one of his colleagues - Ian. He arrived on time, was super friendly, and very efficient at finding the issue and laying out poison to help eliminate the mice in the home. Within a few days the scratching stopped and I can get a restful sleep now.
I would highly recommend these guys and would use them again in the future (but hope that I wont need to).