Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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84%

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Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13510 reviews)

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Caroll Foley from Timmins
Caroll Foley from Timmins
1 review Timmins, ON
2/10

Furnace malfunction

I made a call for my furnace not working and Randy showed up that same Thursday morning after checking why he determined the motor was the cause. His office ordered the part from their supplier in Toronto Randy had told me he was going to put a rush and he was hoping for Friday if not then Monday. This is Tuesday and no part yet as per his office. Randy did bring me two electric heaters in the meantime and I have a gas fireplace. But I am not satisfied my furnace is still not repaired after counting today 6days.........

Approximate cost of services:
$400.00
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Company Response

This is extremely disappointing news Caroll and I sincerely apologize for the frustration we have caused. I would like to escalate for follow up so as to address this quickly - can you please contact me at rmassingham@reliancecomfort.com with more information. Thanks in advance. ~ Rich

Bernard Selva from Mississauga
Bernard Selva from Mississauga
1 review Mississauga, ON
8/10

Furnace

Adams (#7277) called in to fix the Furnace. He was courteous n very professional. Fixed the fault quickly. Very satisfied , great service
a fine representative for Reliance. Highly recommended

Approximate cost of services:
$0.00
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Company Response

Thanks for choosing Reliance Home Comfort! We appreciate your business!-Cait

joe from Brampton
joe from Brampton
1 review Brampton, ON
10/10

ventor motor

I was very impressed with my service tech, Frank from Brampton, he was very informative and knowledgeable about the task at hand. He taught me some things I didn't know about my furnace, and how to keep it running efficiently.
Thank You Frank
Joe from Brampton (carpenter)

Approximate cost of services:
$475.00
1 of 1 people found this review helpful.
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Company Response

Thanks for choosing Reliance Home Comfort! We appreciate your business!-Cait

Lori Baker from DORCHESTER
Lori Baker from DORCHESTER
1 review Dorchester, ON
10/10

Hot water heater

We have been customers of Reliance since we owned our home 13 years ago. A cold shower on Sunday morning prompted a service call and Steve Danchak (1502) made it out that same day despite it being Sunday. He very quickly found the source of the problem to be the ignition switch and had it fixed in no time at all. Steve was friendly and professional and was able to fix the problem! thank you!

Approximate cost of services:
$1.00
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Company Response

Thanks for choosing Reliance Home Comfort! We appreciate your business!-Cait

Dianne from Chelmsford
Dianne from Chelmsford
1 review Chelmsford, ON
10/10

water heater

We have a maintenance agreement with Reliance for our water tank and when we called for service they came right away. He was very polite, professional, helpful and informative. Employee # 1191019

Approximate cost of services:
$0.00
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Company Response

Thanks for choosing Reliance Home Comfort! We appreciate your business!-Cait

Carol from Burlington
Carol from Burlington
1 review Burlington, ON
10/10

New furnace

top rate service, Dan and Kory the installers did a 10star job, neat and clean. In fact everybody we dealt with at Reliancehomecomfort, were pleasant, good at there job. 10 stars to all.

Approximate cost of services:
$5,000.00
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Company Response

We greatly appreciate this feedback Carol. Thanks so much for taking the time to share your experience. We value your business. ~ Rich

Jason McCusker from Toronto
Jason McCusker from Toronto
1 review Old Toronto, ON
10/10

Hot water tank replacement

Steve and Matt came by Saturday morning to replace our hot water tank. They were very friendly and courteous, and most of all very helpful. We thought our old tank was leaking but it seems to be something else - they had great suggestions as to what it could be and it looks like the water has stopped leaking - thanks guys!

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Wonderful news Jason. Thanks so much for sharing your great experience. We truly appreciate it. ~ Rich

Kristophor from Markham
Kristophor from Markham
2 reviews Markham, ON
10/10

Annual Maintenance

Signed up with comfort plan, $39 a month. Got a annual free maintenance with furnace. Derek Phung (#2393) came and did a great job on maintenance. He was friendly and very helpful with all the question that I had. He also gave me some home maintenance advice. I would recommend him to be your service person.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thanks for choosing Reliance and sharing your story Kristophor. We vaule the time you've taken to do so and appreciate your business. ~ Rich

David Chan from Ajax
David Chan from Ajax
1 review Ajax, ON
10/10

Service Water Heater

My water heater broke down yesterday morning.
The Technician Mohammed Wasay showed up on time and fixed the problem right away.
He was very professional and courteous.
Great service. Highly recommended.

Approximate cost of services:
$25.00
1 of 1 people found this review helpful.
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Company Response

Thanks for choosing Reliance Home Comfort! We appreciate your business!-Cait

Susan Davidson from Campbellville
Susan Davidson from Campbellville
1 review Campbellville, ON
10/10

Hot water heater replacement

Joey D. (#0977) replaced our ailing hot water heater this morning. He was very attentive to detail, efficient, and extremely personable and professional. He is a fine representative for Reliance and we would be very pleased to have him work in our home again. Thanks, Joey!!

Approximate cost of services:
$160.00
1 of 1 people found this review helpful.
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Company Response

Thanks for choosing Reliance Home Comfort! We appreciate your business!-Cait

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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