Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13513 reviews)

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Loraina from Victoria
Loraina from Victoria
2 reviews Barrie, ON
10/10

Water Heater Service & Repair

We cannot say enough good things about Mr. Jason Mitruk. He arrived at our home to inspect a leak around our water heater and went above and beyond by addressing other issues with the tank (replacing worn out washers, an ignition sensor and a calcified plastic spout). These additional items were not part of the initial call and yet he took the time to thoroughly inspect the water heater and make adjustments to help extend the life and efficiency of our tank. He also provided us with expert advice on how to help maintain our tank and what future services would be needed. Courteous, clean, efficient and knowledgable are just a few words to describe Mr. Mitruk. Stellar service!

Approximate cost of services:
$80.00
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Company Response

This is terrifice news Loraina. Thanks so much for choosing Reliance Home Comfort and for sharing your story. I will be sure to pass this along to Jason and the team. ~ Rich

Donna from Dunnville
Donna from Dunnville
1 review Dunnville, ON
10/10

Heating& Air condition

We received a new furnace and air conditioner at a really good price... But mostly the service was great! They called if late even 5mins.but we re on time. The guys they sent were fantastic.... Respected our home and us. Wished we had them for all repairs to our home. I'd recommend them to our family and friends. Which we did already. Give those guys a big bonus...they make the company great!

Approximate cost of services:
$0.00
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Company Response

Thank you so much Donna! We appreciate the opportunity to earn your business and are thrilled that your initial experience was such a positive one. This is wonderful news. Sincerely ~ Rich

Minder from Markham
Minder from Markham
1 review Markham, ON
10/10

WaterTank

The advisor Mohammed Wasay was very nice, he called us I told us what time he was going to be at our house. Very friendly and help. Told us the best solution to our problem.

Approximate cost of services:
$61.00
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Company Response

This is wonderful news Minder. Thanks for taking the time to share your experience. ~ Rich

Ed Van Gennip from Scarborough
Ed Van Gennip from Scarborough
1 review Scarborough, ON
6/10

Repair leaking humidifier on new furnace installation

Joe D'Onofrio did an excellent job repairing the leak. The original installation and 2 repair calls continued to leak. Joe used a much better part and fixed it for us.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Reliance used a cheap copper pipe piercing tap to get water to the humidifier. It leaked, twice, 2 installations. Finally a proper, better connection was made and it worked. Using a better part right from the start would cost more but save money in the long run as 3 service costs were far more than the better part.
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Company Response

I'm sorry to hear about your intial experience Ed and would like to learn more if possible. Please contact me at rmassingham@reliancecomfort.com with more information. Thanks! ~ Rich

B from Caledon
B from Caledon
1 review ,
10/10

Water Heater Repair

Richard is truly a trusted advisor for Reliance - he arrived on time, did a neat and quality job and walked us through the process of what was wrong with our water heater tank and what he replaced on it. We feel very satisfied! Kudos!

Approximate cost of services:
$20.00
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Company Response

Thanks B! I will be sure to share this wonderful feedback with Richard and the team. Thanks for giving us an opportunity to earn your business. We appreciate it. ~ Rich

Anita Bress from Burlington
Anita Bress from Burlington
1 review Markham, ON
10/10

water heater repair

excellent customer service
Very Friendly guy named Wes.
very informative... I am very pleased
He was very clean and tidy and explained everything he was doing
Job was completed in 15 mins.. WOW

Approximate cost of services:
$28.00
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Company Response

We're so glad to hear this Anita! Thanks for choosing Reliance and for sharing this experience. ~ Rich

Maria Moore from Hamilton
Maria Moore from Hamilton
1 review Hamilton, ON
10/10

New Furnace and Water Heater

Excellent customer service received from Jayson Newton! Wish every business I dealt with offered this type of service and expertise. The contractors were tidy and efficient. Jayson followed up immediately following the installation to make sure all was well, which it certainly is! Less than 48 hrs and we have a new furnace and tankless water heater and no surprises! Thank-you!

Approximate cost of services:
$80.00
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Company Response

We truly appreciate the kind words Maria and value the time you've taken to share this great experience. Thanks for choosing Reliance Home Comfort! ~ Rich

Ashleigh from Mississauga
Ashleigh from Mississauga
1 review Mississauga, ON
10/10

Water Tank Repair

Our water tank was serviced by Allen Batur today. Excellent job, he was friendly, courteous, and repaired and crack quickly and efficiently. We were very pleased with the job done.

Approximate cost of services:
$20.00
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Company Response

Thanks Ashleigh! I will be sure to share this great feedback with Allen and the team. We appreciate your business. ~ Rich

Frank from ??????????
Frank from ??????????
1 review Richmond Hill, ON
10/10

Water Heater

My water heater was not working last night, then i contacted reliance service, they send Giancarlo Burdi and Ringo Lau to my house today in time. they fixed the issue so quickly. they are so nice and did a good job.

Approximate cost of services:
$25.00
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Company Response

Great news Frank. Thanks for choosing Reliance Home Comfort. ~ Rich

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.