Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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84%

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Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13509 reviews)

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Gee Rocca from Windsor
Gee Rocca from Windsor
1 review Windsor, ON
10/10

New Furnace and A/C

We were extremely satisfied with our Reliance Home Comfort new furnace and a/c installation.
Our sales agent, Christine, and our installers, Kevin and Luke, were absolutely first rate.
Their patience, courtesy and professionalism made the entire process easy and pleasant.
They went above and beyond to make sure we were happy with our experience.
Well done.
Christine and Gee Rocca

Approximate cost of services:
$7,000.00
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Company Response

Thanks Gee. We appreciate this great feedback and value the time you've taken to share your experience. Kind regards. ~ Rich

Ron Del Pino from Thunder Bay
Ron Del Pino from Thunder Bay
2 reviews Thunder Bay, ON
10/10

hot water tank

Brayden just replaced my hot water tank. He did a fantastic job. He was quick and friendly. He did it all. In fact I was very impressed with the speed of service from phone call to action. Thank you!

Approximate cost of services:
$17.00
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Company Response

Thanks very much Ron. I will share this feedback with Ron and the team. ~ Rich

maria from New Tecumseth
maria from New Tecumseth
1 review New Tecumseth, ON
10/10

hot water tank

I would like to take a moment to thank Jason for his wonderful service. Our water tank had malfunction, and Jason not only detected the issue but repaired it during the same visit. Jason I would like to thank you for not only be as pleasant as you were, but for being so efficient at what you do. Also, thank you to Bella for being so friendly when arranging for a service tech to be dispatched to our home. Great customer service!

Approximate cost of services:
$86.00
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Company Response

Great news Maria. Thanks for choosing Reliance Home Comfort.~ Rich

Sandi Malins from Toronto
Sandi Malins from Toronto
1 review Toronto, ON
10/10

Ductless Air Conditioner install

Just had an air conditiner installed. Installers showed up on time, installed the unit quickly and efficiently. Our sales rep Brendan Murray gave us great service, was prompt and kept in touch with us from beginning to end. Would recommentd Reliance to our friends.

Approximate cost of services:
$3,000.00
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Company Response

Great news Sandi. Thanks very much for sharing. I will pass this along to Brendan and the team. ~ Rich

Nizam from Mississauga
Nizam from Mississauga
1 review Mississauga, ON
8/10

furnace and AC replacement

Hello, this is to let you know that I had my furnace and ac unit replaced by Reliance through Tom Gianitsopulos. I should say he has an extraordinary sales talent, excellent manners and communication skills. He was so friendly and courteous that he won my business. Even his technician team were excellent people to deal with and they did a marvellous job.

Thank you Tommy, Jason and team.

Approximate cost of services:
$5,499.00
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Company Response

Thanks for sharing this Nazim. ~ Rich

Jennifer McLarty from London
Jennifer McLarty from London
1 review London, ON
10/10

Furnace repair

Was woken up last night to my furnace sounding like a car engine running without a muffler. Called Reliance right away and was able to schedule a service man to come out that day. He arrived at noon, was friendly and courteous and quickly ascertained the problem. Unfortunately I had opted out of their protection plan, which turned out to be an expensive mistake, but it could have been worse. The part was fixed and the furnace was running again by 2pm. The service guy also discussed with me the various dishonest companies running around and told me how to identify them and strategies on how to deal with them. I very much appreciated all his advice and I'm very glad my furnace is up and running again.

Approximate cost of services:
$800.00
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Company Response

Thanks for choosing Reliance Jennifer. We appreciate your business. ~ Rich

Mark P. from Mississauga
Mark P. from Mississauga
2 reviews Mississauga, ON
10/10

Furnace Service & Fix

The technician Adam Walker did a phenomenal job of both diagnosing the problem and fixing it. Adam was very professional and thorough, and he dedicated the time required for a complete and permanent solution that provided us with peace of mind we have come to expect from Reliance Home Comfort. I strongly recommend Reliance and Adam, to all homeowners who have been through the nightmare of the excessive costs and inconvenience of furnace and air conditioner breakdowns during peak winter and summer months.

Well done Adam and Reliance, keep up the good work!! Due to my protection plans, I did not pay a dime, what a relief!

Mark P. In Mississauga

Approximate cost of services:
$200.00
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Company Response

Adam is certainly one of the best. Thanks for choosing Reliance Mark. We appreciate your business. ~ Rich

Eva Asotra from Brampton
Eva Asotra from Brampton
1 review Brampton, ON
10/10

Hot Water Heater

Call was answered by Bill at customer service. The most helpful customer service , in a very long time. Got me a technician in less than an hour. Call was answered by the most knowledgeable & helpful technician Bradley Starratt. patient & efficient , fixed the problem . Advised me where the problem was & the cause .Dont find just humble , patient technicians Thank you !!

Approximate cost of services:
$0.00
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Company Response

Wonderful news Ava. Thanks for sharing your experience. ~ Rich

Maxine Lortie from Calgary
Maxine Lortie from Calgary
1 review Mississauga, ON
0/10

Hot Water Tank

H-R continued to bill us for this Hot Water rental months after we advised them of our move - customer service for billing issues is terrible, they are still trying to collect 2 years later.

Approximate cost of services:
$75.00
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Company Response

Sorry to hear this Maxine. Please contact me at rmassingham@reliancecomfort.com and I will escalate this issue to our Customer Solutions Team. Thank you. ~ Rich

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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