Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

84%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13509 reviews)

Sort by

Tricia from Hamilton
Tricia from Hamilton
1 review Stoney Creek, ON
10/10

Service

I recently had a service call at my home and was thrilled with the service I received. The technician was Ken and he was polite, very professional and fixed the problem with a full explanation.
I would recommend this technician to friends and family.
Great job!!

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thanks so much for sharing your experience Tricia. We greatly appreciate it. ~ Rich

john & jane ouzas from Hamilton
john & jane ouzas from Hamilton
1 review Stoney Creek, ON
10/10

furnace & AC installation

We had a service call to our home & as a result the furnace had to be shut down as it was not safe to continue running.
Norman Wong, sales rep contacted us the same night to arrange for a meeting to discuss our options to replace equipment.
He proved to be extremely helpful & very professional in his presentation. & as a result of this, my husband & I decided to replace furnace & AC. Norman also made a point of visiting the day of installation,( which by the way was only 2 days later) to ensure work was proceeding as discussed.
We have already talked to family/friends & neighbors to tell them of the great service we received from Norman.

We would also like to comment on our installers,Andy & Rick.
They were amazing & we were very pleased with their professionalism & service.

Approximate cost of services:
$139.00
Was this review helpful?
Company Response

Thank you so much for choosing Reliance Home Comfort and for taking the time to share your experience. We sincerely appreciate it. ~ Rich

G. Liston from Brampton
G. Liston from Brampton
1 review Brampton, ON
10/10

NEW FURNANCE & AIR CONDITION

Well ,.I was a customer with RELIANCE for my AIR & FURNANCE ,Insurance Plan ,for a long time .
Since my Air Condition brake down , I looked around for quotes to replace the whole System . One day RELIANCE called , and I told them to send a a sales man to get a price on the System,..that's how I meet MATT SANTOS !
Very nice and young guy,respectful,very competent and surprising not a pushy salesman . He assured me that the INSTALLATION will be flawless and professional , and he will make sure I will get the best Installers . That was 100% true .
JONATHAN did an amazing job .Thank you again , MATT & JONATHAN .
I will recommend this guys to all my friends and family !

Approximate cost of services:
$6,300.00
Was this review helpful?
Company Response

This is wonderful news and we are so glad to hear about this great experience. Thanks for choosing Reliance for your home comfort needs. ~ Rich

John Zagala from Brampton
John Zagala from Brampton
2 reviews Brampton, ON
10/10

AC Service - Frank Amirrajab

Frank Amirrajab did a great job coming into my home on very short notice and diagnosing/ fixing my home air conditioner. Turns out there was nothing wrong with it, but the furnace repair guy from another company mis-wired the connection for my AC unit while repairing my furnace just a month ago. Never again! RELIANCE AND FRANK 100% from now on!!

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

So glad to hear that Frank was able to resolve this issue. Thanks for taking the time to share your experience. ~ Rich

Joanne Aziz from Barrie
Joanne Aziz from Barrie
1 review Barrie, ON
10/10

Hot water heater

The technician Jason Mitruk arrived promptly at 1pm. He was very professional and efficient. Great service! This is the first problem we ever had with our water heater in 10 years.

Approximate cost of services:
$50.00
What could this company do to improve their services?
Nothing
Any advice to offer fellow homeowners facing a similar project?
Make sure to call them right away
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks Joanne. I will be sure to share this with Jason and the team. ~ Rich

John Perkins in Barrie
John Perkins in Barrie
2 reviews Barrie, ON
10/10

Water heater service

Jason was on time and very polite.He new what he was doing and replaced the water supply pipe and ordered a new valve.It arrived the next day and it was installed quickly. Great service.

Approximate cost of services:
$121.00
What could this company do to improve their services?
Nothing to improve.
Any advice to offer fellow homeowners facing a similar project?
Contact Reliance as they do a very good job and are professional aswell.
Was this review helpful?
Company Response

Thanks very much John. We appreciate your business. ~ Rich

Patricia Carruthers from Greater Sudbury
Patricia Carruthers from Greater Sudbury
1 review Sudbury, ON
9/10

Furnace & A/C maintenance

Today employee Ryon Wells arrived early to do maintenance on my furnace and A/C unit. He was polite, kept his work area clean, informed me as to the condition of both units and I felt he went the extra mile while performing his job. I've been a customer of Reliance for years and this employee was the best one I've come into contact with so far. Thank you for your professionalism!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

We appreciate this greatly Patricia. Thanks for taking the time to share your experience. ~ Rich

Pietra Restivo from Hamilton
Pietra Restivo from Hamilton
1 review Stoney Creek, ON
10/10

Furnace and Air conditioner

Reliance Home Comfort arrived promptly to install my new furnace and air conditioner. Dylan K & Bill Spence were very professional and thorough. I would certainly recommend Reliance. Excellent workmanship.

Approximate cost of services:
$9,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for choosing Reliance Pietra. We value this feedback and will share it with the team. ~ Rich

Christine
Christine
2 reviews Newcastle, ON
10/10

Hot Water Heater

The motor on our hot water tank was running continuously and we had no hot water. Mohammed Wasay came to our house from Reliance and fixed the problem in about 10 minutes. He was friendly, and professional and got right down to the problem. Within an hour, we had hot water again and were very thankful!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks for sharing Christine. We appreciate the time you've taken to do so. ~ Rich

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.