Reliance Home Comfort

After the flooding, we desperately needed a new hot water heater. Nick B. was FABULOUS! Very courteous & professional. Took the time to really explain the new unit, and made sure we were satisfied. Lovely to encounter a service professional who obviously loves his job!

My service guy was Wally #0480
Not that friendly at first but turned out okay in the end and went out of his way to come back a second time and fix the problem. Good service

I was very happy with the service right from the start. Reliance was able to send the serviceman out (Greg) on Sunday morning. He easily assessed the problem and let me know I would need a new unit. He agreed to contact Betty for me that day. Betty came out to meet with me on Sunday afternoon, she was very thorough, explained everything in a way that was easy to understand and provided written information. She was able to arrange for Monday morning installation - Dan and Luke were wonderful, I was not at home but my friend said they were prompt, friendly, accommodating and ensured the unit was working that she knew how to operate. I very much appreciate the work Reliance did for me, and would recommend them to friends and family in need.

Mike & Sean arrived on time and were very polite. There was a problem with the location for the A/C but they were very helpful in resolving the issue. They worked quickly and did a great job as well as cleaning up after themselves.

Excellent Service Technician #7204 . He came on time and did a a review for the performance of the equipment ( Furnace and A C Unit) and replace a damage ( circuit plate). he work was Clean, Thorough Work, in a Polite and Professional manner. Thank you.

I was having problems with our hot water heater and when i called the customer service dept was kind and helpful, and the service did not end there; our technician (Jason Mitruk) that was sent was very informative and helpful

Paul did a great job thanks ,called before hand, did a neat and clean job , on time, and polite. Tank is a rental so everything was done for free.

I met with Dan Shepley about replacing our heating and cooling unit. He was well informed and did a great job helping us through the process. Dan and Luke did a wonderful job on the installation. Everything from beginning to end was very professional and extremely satisfying.

Wow!! Excellent service. Our old water heater started to leak last evening around 8:30 p.m. My husband contacted Reliance at 8:00 a.m. the following day. They said we would have someone out between 1 and 5 the same day. The service man was here promptly at 1:00 and had the new rental water heater installed in just a little over one hour. I am impressed. The serviceman was also very friendly and very professional. I would recommend Reliance to anyone with a similar situation and, I would definately use them again.

I had my water heater broken so there was no hot water in my house, Gurmeet, a gentlemen of yours came on time and has fixed the issue. Very nice and respectful guy, you should haves more like him. comfortabe to talk to and explains things well. Thank you for the support and especially to Gurmeet.