Reliance Home Comfort

Follow up on Matthew Pelone:
You could not have sent a more engaging and friendly demeanoured serviceman for the job we required than Matt Pelone. Work was professionally done,much to our delight and satisfaction. He personifies the desirable skills,traits and attitude of employees working for a customer-based company like Reliance Home Comfort. This is what keeps me coming back to this company for all services in the future. Overall rating for the job well done and the serviceman: Excellent!

Sincerely,
Gil

THE person who fixed our water heater took about 10 minutes and fixed the water heater perfectly. the persons name was Mr.Otto and he was very friendly. i would recomend this company to other people.

My install crew was amazing Kevin C. And Nick A. are professional and efficient, friendly and knowledgeable at what they do. Because of them I will recommend Reliance in future

Robert #1191019 was great! Very quick clean and professional! Repaired my tankless system and explained the process and what was causing the problems. I called for service on Wednesday afternoon and Thursday morning the problem was fixed. Very happy with the service!

The thermostat stopped working during a power outage, as the battery backup did not work. It was promptly replaced by Steve, who was most courteous and efficient. The thermostat was still under warranty.

Mr.Frank Amirrajab,senior technition from reliance home comfort,came to my house to perform the furnace yearly -maintenance check.He did a through complete job and I was completely satisfy with his work.Reliance Home Comfort must be proud of employee like Mr.Amirrajab,please pass my comments to your employee.Thank you.

I want to thank Chad McDaid for providing me with the benefit of his expertise and good advice for helping me to arrive at the correct decision as to whether or not to exchange my 60 gallon water tank for a 40 gallon tank. Chad and his assistant, Alireza, convinced me that the correct decision was to keep the existing water tank. Chad gave me detailed reasons and explanations which were appreciated. Both gentlemen were very courteous and professional and I value their judgement. An adjustment was made to make the water tank operate more efficiently and use less gas. This will save me money, so that was also a big help.
Thank you, Chad and Alireza for your help.
Sincerely,
Anne from Whitby.

Mike roberts replaced vent on rental furnace , I found he was very knowlegable and helpful and answered all my questions . He has given us the best service ever with reliance. Thanks to mike we really appreciate your service.
He was on time, didn't leave a mess, did a good job on the vent. Everything is running great on the furnace now.

Mario Cirelli serviced my furnance today. He was prompt both on time and during the service. Being a mechanical person myself, I felt Mario's work is in good detail and care. I am very satisfied with the service.

My 17 year old water tank was leaking quite bad when I got up at 5:30 AM. Called for service was told repairman would arrive between 7AM and 11AM. Received a call at 11:30 indicating they were running behind time and would be another hour. I called at 1PM and they told me I was the next on the list. At about 1:20 Matthew P. RCH 1813 arrived. He was very polite and very pleasant. He listened to my concern and indicated he would replace my tank right away and it would only take about 45 minutes. He proceeded in a very efficient manner continuing to be very pleasant. He completed the job in a timely fashion making sure everything was done correctly. He then made sure the job site and path to the door was left as he found it, neat and clean.
Thank you very much Matthew I was very pleased at your level of service, you made up for the tardiness of the expeditor on the phone.