My 17 year old water tank was leaking quite bad when I got up at 5:30 AM. Called for service was told repairman would arrive between 7AM and 11AM. Received a call at 11:30 indicating they were running behind time and would be another hour. I called at 1PM and they told me I was the next on the list. At about 1:20 Matthew P. RCH 1813 arrived. He was very polite and very pleasant. He listened to my concern and indicated he would replace my tank right away and it would only take about 45 minutes. He proceeded in a very efficient manner continuing to be very pleasant. He completed the job in a timely fashion making sure everything was done correctly. He then made sure the job site and path to the door was left as he found it, neat and clean. Thank you very much Matthew I was very pleased at your level of service, you made up for the tardiness of the expeditor on the phone.
- Approximate cost of services:
- $183.06
- Company Response
Thanks for choosing Reliance Home Comfort and for taking the time to provide this great review. We appreciate your business. ~ Rich