DONT GO WITH RELIANCE HOME COMFORT
my furnace gave an issue and we called these guys as i had the protection plan. They came the 1st time and said the motor needs to be replaced and they fixed it in the 2nd appointment . The next day the furnace stops working and they came and fixed it. No issues so far. It again stops working and now a technician comes and starts telling us that we need to replace the furnace and he would send another person to give us a quote. The moment my husband told him that we dont need any quote and asked to fix the current issue(loose connection in the switch), he started telling that it is a safety issue and switched off the furnace and he ALSO SWITCHED OFF MY GAS CONNECTION. With 2 kids at home on a Thanksgiving day this stupid guy does this to us. for 3 visits the furance was fine and asa we said NO for a NEW FURNACE QUOTE, all of sudden it became a safety issue. NEVER GO WITH THESE GUYS. I have also placed a POLICE complaint on them.
- Approximate cost of services:
- $50.00
- Company Response
Hello Geetha, I am very sorry to hear about this experience. If you require further assistance please email me. jdeboo@reliancecomfort.com Thank you, Jessica