Reliance Home Comfort

I’ve had a furnace and air conditioner annual maintenance today. I’m with Reliance over 3 years already, and I would like to say this is the best service experience that I have ever had. Technician Heqiang Zhang (Danny) #2701 from Reliance, he is professional, knowledgeable, patient, attention to detail, friendly and on time. He not only answered all my questions regarding my furnace and AC, but also gave me advices how to maintain them. He explained every step he did and what the impact will be if not get this done. He also shared some cases he did before with me. It gave me a feeling that he is very knowledgeable and experienced technician. He also took extra time to inspect all other equipment around the furnace and cleaned my AC. He was the FIRST person to do that. It makes me feel that he is not only a service technician is more like a friend. I’m glad Reliance has such good technician who really cares about his customer. It was a pleasure to have him in our home. Again, what a great service! I would highly recommend Heqiang (Danny) to anybody looking for outstanding service! Of course, I would like him to do the maintenance in the future.