Wake up one day found my hot water not working. Called Reliance and they quickly send over a technician. The technician really know what he is doing, not only he figure out I need a new hot water tank but also, found there is a leak in the pipe which potentially causing carbon monoxide! He advised me the risk and shut the hot water tank off and came back the same week with his partner. Those two guys are amazing, they work though the hassle as the pipe is hide in the closed selling. They managed to work though that, and finally get my hot water back, and get rid of potential risk. I'm so grateful ... I want to mention the first technician's name is Ringo Lau (RNT2466), and his partner Giancarlo Burdi (2334), they are very friendly and if you call reliance you may want to request them instead. (I'm not sure if they will do that for you, but it worth to ask!)
- Approximate cost of services:
- $50.00
- Company Response
Thanks Marine. I will pass this wonderful feedback along to Ringo and Giancarlo. Thanks for sharing your experience. ~ Rich