Reliance Home Comfort Sales representative Michael MacDonald called to confirm on Feb 9th in the morning that the Canadian model P96VA0602317MSA is indeed the same as the American model R96VA0602317MSA after our furnace purchase on Feb 8th. I really appreciated he took the time to follow up with the client.
The furnace Rheem was scheduled for installation on Feb 11th from 8:30am to 12:30pm by the subcontractor Seasonal Home Comfort (Technician: Mike Sugrim & his brother). The furnace is running fine so far, and I am very happy with the service provided even with an extra water pump being installed and extra cost. The new furnace seems to be a bit quiet than my previous one when it is at slow speed.
Kamila from the Reliance was very helpful for submitting the Furnace Incentive program online for me, and promptly to call back and advise for the information details.
Reliance Home Comfort has done an excellent job to satisfy the client.
- Approximate cost of services:
- $3,500.00
- Company Response
Thanks for taking the time to share this wonderful feedback. We appreciate your business. ~ Rich