Reliance Home Comfort

I called on Saturday March 15th in regards to the fact that we were getting brown tinged hot water. Our cold water was clear so I knew that the water heater was the problem. Within 30 minutes of my call a service agent from Reliance Home Comfort called to see if he could come and look at the situation. He informed me that due to the height space situation that he was not sure if they would be able to replace our current 40 gal tank with another 40 gal tank as they were now taller in height and might not fit. He did talk about whether we might try a 30 gal tank. He mentioned that there might be a 40 gal refurbished tank available but he was not sure. He set up an appointment for us that was convenient and as soon as he could. He was very polite and informative.