Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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HomeStars  >  Heating & Air Conditioning in Burlington  >  Reliance Home Comfort  >  Reliance will not call us back and our Boiler hasn't worked properly for 3 months
Meghan in Saskatoon
Meghan in Saskatoon
1 review Moose Jaw, SK
0/10

Reliance will not call us back and our Boiler hasn't worked properly for 3 months

Old boiler was leaking constantly and we replaced the parts many times before but it was heating the whole house. We decided to just get the boiler replaced and rent from Reliance most feasible way at the time to pay for a new one. It was replaced in November. It was set up(piped) incorrectly and it was leaking gas for a good Month before that was fixed. After the Gas leak and the piping were "fixed" The heating started working upstairs but still wasn't working in the basement. We have had technicians in 12+ times still to no avail. We have been trying to get someone from management to call us back for over a month now with no avail as well. We just want the boiler out of our house and to go with someone else.Very disappointed with the customer service and the professionalism of this company. Will be reporting to better business bureau DO NOT RECOMMEND.

Approximate cost of services:
$16,000.00
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Company Response

Very sorry to hear about this experience. Please email me with your account details and I can follow up with the local branch. jdeboo@reliancecomfort.com -Jessica