Reliance Home Comfort

I have no idea how they have an 84% on HomeStars. Never ever rent a water heater, furnace, heat pump etc. from these people. They will charge you a ton of money if you ever decide to get out of the contract and you will end up paying much more than the actual appliance cost. When we had purchased our home in 2018 we made the mistake of taking on the Reliance water heater contract from the previous homeowner. The basic gas water heater had been installed in 2009 and it was roughly $30 a month by the time we wanted to buy it out in 2023, the buyout was something like $600. How is that even possible we asked after more than a decade of rental fees? According to their terms and conditions: The price at which you may buy the water heater will be equal to the depreciated fair market value of the water heater as at the date you buy the water heater (as determined by us on a straight-line basis in accordance with Canadian generally accepted accounting principles So, what are those? Reliance refused to provide them. Moreover, a water heater that is 14 years old is basically scrap.

Especially when buying a home - make sure you make the seller buy-out the rental contracts on the major appliances, do not let yourself get stuck in it. It is a parasitic business model that takes advantage of consumers.