Chris was recommended to us by someone who used him for a similar reno. We had him come in to give us a quote. He is very personable and showed us pictures of past projects. He either works by himself, for small projects like our little bathroom, or with more people for larger projects. He had suggestions to our ideas. He started the job by gutting the bathroom. Worked when we weren't home, 8-5, when we would arrive home, everything was so clean, you wouldn't know that our bathroom was getting reno'd. He is very clean. The work was done in a timely manner and to our satisfaction. Even when we had afterwards "deficiencies", he would come to fix it. He also did some side projects for us, like changing some plumbing pipes in the basement and installing laminate in the kitchen. He can pretty much do anything, not just tilling. He can do flooring, bathrooms, kitchens, etc. We will definitely use him again. The above cost included approx. $4000 in fixtures/glass/cabinetry, etc and $6000 labour.