Modern Appliance

I was experiencing some issues with excessive noise coming from my Frigidaire fridge. I pulled it out and discovered the noise was coming from the back of the freezer. However, I had no idea where to start. Decided to call a bunch of appliance repair companies and left voicemails. Peter returned my call within a couple hours, and he patiently walked through the symptoms that I had noticed. He diagnosed the problem immediately, but mentioned a couple of things I could check when I got home from work. I had asked for a rough quote, but he mentioned that he could provide an exact quote once he knew the price of the Frigidaire part. By the time I was able to provide the Model Number to him, Frigidaire had closed so he said he would get back to me the next morning.

As promised, received a voicemail from Peter the next morning with an exact quote for the work required to resolve the noise issue. I called back with a couple more questions that I had, and Peter patiently addressed those. It helps that he is a clear communicator. I decided to book a service appointment with him for the next morning.

Peter came within the time interval that he had promised the next morning, and brought along with him the required Frigidaire part. The issue was indeed as diagnosed over the phone so Peter went to work. Several things really stood out while he was working away. He was really pleasant to deal with. He takes alot of care during the repair, even in finding a safe spot to set his tools. He was also more than generous with my requests for information. Once the repair was complete, I was more than satisfied with the "back to normal" noise level. In addition by accurately diagnosing the issue over the phone and bringing the part with him on the first visit, I was able to minimize my time away from work (good thing).

I hope I do not run into appliance issues again in the future. But in the case that I do, I would definitely go back to Modern.

I called Modern Appliance for service on our kitchen aid refrigerator Pete took his time on the phone and explained to me what the possible problem could be. Peter tried to have me defrost my fridge to see if this would fix the issue, without him having to come out and fix it. Unfortunantly this did not work. I called Modern Appliance the next day and Peter came out the same day with the defrost board and fixed it! This was fast and very honest work with a great price. Im very impressed with this company. Great Job Modern.

Peter service tech was friendly, very helpful and knowledgeable by phone. Gave us the pros and cons between manufacture parts vs alternative parts to help us decide on an economical repair. Came to our house for the repair, explained everything he was doing and problem was quickly resolved.

I took the advice of the Reviews on this company and was pleased that they were true to their word. I had a problem with my stove that needed a particular part to be ordered. Peter always kept me updated with the time of arrival and price. I would highly reommend Modern Appliance and Peter is definitely ""The Man""

Peter from Modern Repair came to our home because our the bottom burner in our gas stove was not working. After speaking to him on the phone, he immediately knew what the problem was. He came out the next day and had it fixed within 30 minutes. Nice guy. Will use them again and will recommend them to anybody.

I called Modern Appliance based on their reviews. I talked to Peter concerning the issue i had with my front load washer. Peter came out within the hour, and he was bang on with his diagnosis over the phone. He repaired my washer tne SAME DAY!!!!! Modern was very knowladgable, professional, and prompt. I will definately use them again! Thanks again Modern Appliance!

We spoke with Peter on the phone - he was very knowledgeable on all our appliances, and knew right away what was probably wrong with our fridge. He ordered the parts and was at our door 24 hours later. He only needed to replace 1 of the 2 parts he ordered putting the cost under his initial quote - very impressed with Peter and his company in all aspects. Thank you Peter.

Dishwasher had a burnt out thermal fuse and Peter replaced the fuse only when many would have replaced the whole board. This saved me over $200. Honest,reliable service performed quickly and efficiently with the customers interest first. Recommended without hesitation.
Great service, wish he ran my cable company.

Our dryer had been squeaking badly for about two years. Two of our stovetop's electric coil burners had not been working for the past year. We didn't know any good appliance repair people - the one that our property manager recommended was going to charge us to come out and "diagnose" the problem, order the parts, and then come again to do the repair, with no guarantees that they were going to fix whatever was wrong!

We were just about to throw in the towel and get new appliances when we saw the rave reviews about Modern Appliance here in Home Stars. We decided to give Peter a call, and from the first call we knew that Peter was going to do a great job. He listened carefully to the problems we described and knew right on the spot what he needed to do, and what parts he needed to order. He called me back the same day to tell us he had the parts and to schedule his visit.

Peter and one of his staff arrived within the time frame that he specified with all the right parts and worked so quickly and efficiently, he had fixed all our appliances within a half hour!

If you want friendly, professional, efficient, knowledgeable appliance repair, call Peter. With Modern Appliance, there's absolutely no guesswork, or wasting your valuable time like some contractors do to look like they are "working hard" so they could charge you extra for time. These guys know their appliances! Peter even gave us some tips to avoid breaking our stove again. Thanks Modern Appliances!