Mud Monkeys Waterproofing

Waterproofing
Toronto ON M4G 1Y9
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Waterproofing
Mud Monkeys Waterproofing
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Reviews for Mud Monkeys Waterproofing

Average customer rating:
9.9 10 (321 reviews)

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Kate Erickson from Scarborough
Kate Erickson from Scarborough
1 review Scarborough, ON
10/10

Foundation Waterproofing

Darby Braun of Mud Moneys was highly recommended by people I trust, and Darby more than lived up to his reputation. Darby is a good man who follows through on his word, fulfills on his commitments, and treats your wallet as if it were his own. Darby's crew was knowledgeable, hardworking and considerate of me and my property as they waterproofed my foundation. Shortly after they began work they realized that my foundation did not need as much work as I had originally believed, and they brought it to my attention immediately, which resulted in me paying less than half what I had initially been quoted. Their work was high quality and their hard work and honesty is unique and much appreciated. I highly recommend Darby and his great crew.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Kate, thank you very much for taking your time to write this review it is greatly appreciated. It is great to hear you are happy with the work and we are glad we could be of service.
All the best- Darby

Dan
Dan
3 reviews Toronto, ON
10/10

Water proofing

Darby offered a similar quote than others, and made sure we were comfortable through the whole process, calling everyday to say what had been done and if there were any surprises. There was a leak that followed the fix and he responded immediately to the concern, figured out what the issue was made an additional repair. No problems since. He also recently followed up with a call to make sure there were still no problems a month later. I would recommend this company. I was so impressed that I joined homestars to be able to leave this!
He is very personable and takes his work and customers seriously.

Approximate cost of services:
$4,000.00
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Company Response

Dan, we very much appreciate you taking your time to join homestars and leaving this review it is very kind of you. We are glad we were able to provide you with a peace of mind during the process we understand how stressful it can get. We are also happy we could be of service.
All the best - Darby

Ann E, Etobicoke
Ann E, Etobicoke
12 reviews Etobicoke, ON
10/10

Basement waterproofing

I used Mud Monkeys approximately 4 years ago following a massive and devestating flood in my basement which revealed ongoing seepage issues and structural issues with my foundation. Darby was so wonderful and kind and professional, especially at a time when I was pretty upset. The work his crew did was fantastic. It involved repairing the concrete, installation of a new weeping tile, and waterproofing. I also had Darby install an internal weeping tile system for another part of the basement. It held up during these most recent floods. I had absolutely no seepage in the part of the basement waterproofed by Darby and his team. I did have flooding, but it came from other sources, and when we took out the walls, the other contractors commented on the high quality of work done by Mud Monkeys. I was told they had used the highest quality barriers and insulation. I really do recommend Mud Monkeys. I would trust them with anything.

Approximate cost of services:
$2,500.00
2 of 2 people found this review helpful.
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Company Response

Ann, thank you for taking your time to write these kind words. We know it can be stressful when you have a leaky basement but we are glad we could provide you with a piece of mind. It was a pleasure working with you and glad we could be of service.

All the best-Darby

Jennifer M.
Jennifer M.
3 reviews Old Toronto, ON
1/10

Waterproofing

Had some waterproofing work done in 2002 by Mud Monkeys. In about 2005 had some water issues and called Darby. He had his crew put some cement around where the wall joins the patio stones. After the winter most of it had chipped off. I called and he came and looked and said he would get back to me. He didn't and I continued to have moisture issues. I called again. Darby said it was an issue with where the footings were and the issue wasn't covered in the lifetime guarantee. He said he would get back to me with a solution and a quote. He didn't. It was frustrating chasing him about this. I have given up and I'm having the work done again. That's why I thought I'd post this now. The follow through was terrible.

The new crew have now dug up the work Mud Monkeys did 11 years ago and found no membrane but just about 3 mm plastic and cement board!! The cement board was mouldy. It seemed to be covering a gap where the parging ended but it wasn't sealed and the wood frame of my house is rotten. I'm really not happy.

Approximate cost of services:
$2,700.00
0 of 1 people found this review helpful.
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Company Response

Hi Jennifer sorry we disappointed you I have been in Calgary for two weeks and did not receive your phone call. I did tell you what I believe needs to be done at this point and that is internal waterproofing. To defend our selves I did come back each time you called, the first time we removed the patio-stones that now have come higher than the foundation wall itself due to re-landscaping and applied concrete board onto the framing of the house. Then we applied our tar and plastic to the wall to extend our waterproofing. I also see the new contractor you hired was not fond of our 6 millimetre poly and thought we should of installed delta-membrane. We don't use delta-membrane externally because of how it has to fastened by screws or nails through your old brick foundation. We have used the same treatment for 23 years and the system works. Again I am sorry we disappointed you if dampness continues in your rear walk down we would come back to do something internal to control the moisture near the floor.

Thanks Darby

RP from Toronto
RP from Toronto
4 reviews Toronto, ON
10/10

Interior waterproofing and new concrete floor

We have a 100 year old home that had damp basement walls and a very uneven and cracked concrete floor. Darby and his team removed the old floor, excavated out 6 inches of soil, replaced the soil with gravel and then installed a membrane and weeping tile system to manage the moister on the walls. They then poured a new concrete floor.

From start to finish, Darby and his team did an excellent job. Darby was very quick to answer questions prior to construction and was excellent communicating with me throughout the process. His team is courteous and friendly and made sure to keep us abreast of the progress. I have already recommended the Mud Monkey's to one friend, and will do so again when the opportunity arises.

Approximate cost of services:
$12,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking your time to write us a positive review and for the recommendations, we greatly appreciate it. We are glad we could help you when it came to answering questions and providing any information. Glad we could be of service.

All the best-Darby

Rebecca from Old Toronto
Rebecca from Old Toronto
7 reviews Old Toronto, ON
10/10

External Waterproofing

Mud Monkeys provided exceptional service form beginning to end. They were patient and knowledgeable in helping us to identify our needs and in developing a plan. They communicated with us regularly and were thoughtful and very fair in fixing minor problems that came up during the job. They exceeded our expectations.

If you are looking for someone to waterproof your house, you can trust this expensive and important service to Mud Monkeys. Thanks Darby!

Approximate cost of services:
$20,000.00
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Company Response

Rebecca, we appreciate you taking your time to write us a positive review. We are glad we could help you when it came to answering questions and providing any information. It was a pleasure working for you and we are glad we could be of service.

All the best-Darby

Doug H.
Doug H.
1 review Old Toronto, ON
10/10

foundation waterproofing

Mud Monkeys have worked for me on 2 homes on 3 separate, occasions and each time they have delivered high quality work, on on time, and at the price agreed.
Highly recommended!

Approximate cost of services:
$10,000.00
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Company Response

Doug, thank you for taking your time to write a positive response. It was a pleasure working for you and we are glad we could be of service.

All the best-Darby

Susan from Swansea
Susan from Swansea
4 reviews Kanata, ON
10/10

Waterproofing

We have had Mud Monkeys do 2 waterproofing jobs for us - one on the outside, fixing up a botched job from another contractor, and one on the inside to install drainage in the basement. They are highly competent and professional, they stay on time and budget, and leave the work area clean. They go above and beyond in lots of ways, and are very responsive. Thank you Darby!

Approximate cost of services:
$15,000.00
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Company Response

Susan, thank you for taking the time to write this positive review, it is greatly appreciated. We take pride in keeping our work clean and tidy and it is great to hear that you appreciate it. We are glad we could be of service.

All the best-Darby

Carmel Suttor from Old Toronto
Carmel Suttor from Old Toronto
3 reviews Old Toronto, ON
10/10

waterproofing around the house

They were excellent in every respect. Friendly, efficient, forthcoming with information and good about cleaning up at the end. It was a huge job, but they went out of their way to bother us as little as possible.

Approximate cost of services:
$22,000.00
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Company Response

We greatly appreciate you taking your time to write a positive review. It was a pleasure working for you and glad we could be of service.

All the best-Darby

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mud Monkeys Waterproofing

WATERPROOFING

Tired of mopping the water in your basement? Does your basement smell of mould and mildew? Is your foundation wall retaining water slowly and deteriorating? If the answer is yes to any of these questions, then the following will describe the reasons why, and how, to eliminate the problem. The cause of your basement's musty smell is because your foundation wall is retaining water, be it in the hollow block cavities or trapped behind the double brick or stone wall, as well as the water that is absorbed by the block, brick and stone. This combination causes the wall to produce mould, mildew and epharecense. The water trapped in the wall slowly deteriorates the wall, starting at the bottom.The water that makes its way into the basement through the wall and seems to cause us the most grief may not be the most concerning problem. The same problem will not occur with a solid poured concrete wall. The reason being you will find a defined crack in the solid wall that allows all the water to enter in, without retaining little, or any water.Regardless of which type of foundation you have, it can become watertight, mould and mildew-free by sealing your foundation from the OUTSIDE. With solid poured concrete foundations, you can inject the crack from the inside and the elements stay out.You must expose your foundation wall from grade level to 6" below the top of the footing. Then you must clean the wall thoroughly, exposing the deteriorated areas and cleaning all the dust and dirt from the wall. Then, restore any cracks or loose mortar joints with hydrolic cement. Cement coat the wall,Tar and install 6mm poly plastic on top. Once the wall is treated, install a 4" continuous weeping tile covered with 6 inches of 3/4" stone. Then back-fill the earth compacting at every foot. At grade level slope the earth, concrete, interlocking etc. away from the house.This method never fails. I have used this system over 13 years without fail. I have the references for you to refer to. We also have a photo album to take you step by step through the procedure.So, stop mopping! Relieve your allergies from mold and mildew and restore your foundation. When you do decide to restore your foundation do it the right way - from the outside. Remember, 40% of all my work is fixing other people's attempt to stop the water.

CATEGORIES
Waterproofing
SERVICES
Interior/Exterior Waterproofing, Benching, Underpinning, Concrete Floors
WEBSITE
https://mudmonkeysinc.com
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
We now accept debit and credit (Visa, MasterCard, American Express), as well as cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
We will gladly send our customers a copy of our liability insurance at their request
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
We will gladly send our customers a copy of our WSIB clearance certificate at their request
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All waterproofing work completed by Mud Monkey's Inc. carries a 20 year transferable warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.