Mud Monkeys Waterproofing

Waterproofing
24 Industrial St. Toronto ON M4G 1Y9
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Mud Monkeys Waterproofing
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Reviews for Mud Monkeys Waterproofing

Average customer rating:
9.9 10 (281 reviews)

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Heather from York
Heather from York
5 reviews Toronto, ON
10/10

Top notch work and customer service

Darby's commitment to customer satisfaction and doing the job right sets Mud Monkeys apart. I had the length of one wall of the house externally waterproofed. The crew worked quickly and did a great job. When we encountered a problem, Darby went above and beyond to make it right. I would recommend them without hesitation.

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Company Response

We really appreciate your kind review Heather.
Thanks for taking the time to let others know we are very diligent at what we do and will always solve any pesky issues that may arise.
Take care.

10/10

Basement underpinning - Amazing job; look no further than these guys!

Thank you to Mud Monkeys and all the team for an amazing job well done. Thanks for giving me the trust and confidence in your services from the initial quote – I couldn’t have asked for a more amazing, honest, quality, well priced, excellently managed, basement underpinning – above and beyond my expectations; maintained communication with me every day and step of the project, educated me on the steps being performed each time - and for all this I am truly grateful. If you are considering their services, do not hesitate.

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Company Response

We really appreciate your amazing review Steven.
I always great for potential customer read what our past customers experience was like.
And this one will go a long way.
Thanks again, We are glad you were happy with the finish product and the extra ceiling height we got you.
Take care.

Greig C.
Greig C.
3 reviews Toronto, ON
10/10

Foundation Waterproofing

Darby went above and beyond to ensure we were satisfied with the end result of our waterproofing. This is the model of reliable and dependable contracting; Darby and his crew always showed up when they said they would, whether it was to quote, do the work, or follow up with gravel and fill months later to top up the expected settling of the fill around the house. The cost was reasonable and in line with other quotes received. I highly recommend Mud Monkeys.

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Company Response

Thanks so much Greig we really appreciate your kind words and always try to be as prompt and responsive to the best of our ability.

Private User
Private User
Private User reviews Toronto, ON
10/10

Another great job

I had Darby's crew back to waterproof my remaining un-waterproofed basement wall. This wall was different, I had it waterproofed internally. As usual they did a fantastic job: thorough, professional, clean and swift.

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Company Response

Thanks for taking time to leave us a great review.
Very much appreciated!

Peter and Karen in Toronto
Peter and Karen in Toronto
0 reviews Toronto, ON
10/10

Lower Basement Floor

We are very pleased with our new basement floor. It has made our basement so much more useable.

The work was done on time and budget and the quality was very good!

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Company Response

Tha is for taking the time to review our work we appreciate it.
It always nice to turn old dirty unusable space into something the whole family can enjoy!

Glendon in Toronto
Glendon in Toronto
1 review Toronto, ON
10/10

Waterproofing, Bench Footing, New Floor, etc.

These guys were great, from start to finish. Very professional, affordable and friendly. The quote was fair and didn't change. They oversaw the project, including bringing in plumbers to change the clay pipes, and an engineer to sign of on some structural work that we needed. Everybody they brought in was great and the project was stress free. We had them do bench footing vs underpinning as that was what we could afford. We have tons of ceiling height now. They also waterproofed, including a weeping tile and then poured a new floor. We now have a dry and spacious basement ready for finishing. We're very happy with our MudMonkeys experience.

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Company Response

We appreciate your recommendation Glendon, you were a pleasure to work for. We are very happy you now have a nice dry useable space with more adequate head room. The contractors we refer are people we trust and know they do good work.
Thanks again

Darcey in Kanata
Darcey in Kanata
0 reviews Toronto, ON
10/10

Waterproofing

We had a great experience with Mud Monkeys. We waterproofed the long side of our semi in East York. Darby and his team were extremely professional, communicative, and finished the work on time. They left the job site clean each day. I would recommended them to anyone.

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Company Response

Thanks Darcey. We appreciate your recommendation and glad we could get your issues dealt with.

Bryan in Toronto
Bryan in Toronto
1 review Toronto, ON
8/10

Basement Sump and Drain

Professional service and happy with the final product save for a few issues ...
1. HVAC duct was broken during demo and never fixed.
2. Electrical was cut through with a pick axe while digging the trench.
3. Sump pit was installed without lid so it is near impossible to open/close i.e. the concrete pushed the sump pit into an oblong shape.

The first two weren't major issues because they were fairly simple and inexpensive fixes. The last one seems like a novice mistake for a company experienced in sump pits. Nevertheless, happy with the service and price.

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Company Response

Hey Bryan,
I'm glad we were able to resolve your water issue despite a few issues.
We've recently sourced and upgraded to a higher quality sump pit due to the flimsy plastic. We apologize about that.

LM in Toronto
LM in Toronto
3 reviews Toronto, ON
10/10

Excellent Company

I bought a new house with an undisclosed damp basement with some specific challenges - high water table, old basement, thin floor. Because of the issues, I wasn't able to fully move into my house. I called a number of companies and had a few visit but Darby immediately demonstrated knowledge of the issue, and had extensive experience in my neighbourhood. He was to the point, reasonable, and client focused. I decided to waterproof all 3 sides of my semi. The team started the work during an unexpected deep freeze/snow storm and they were hard working, mindful of the work space & my neighbours, and efficient despite some tough conditions. I would highly recommend them for good quality work, fair prices, and respectful service.

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Company Response

Thanks for your kind works we always try to be mindful of Neighbors especially working in such a dirty field. Glad we were able to meet your expectations and solve your issues.

Private User
Private User
Private User reviews Toronto, ON
10/10

Sump pump installation

The Mud Monkey crew were very professional, courteous and quick. They cleaned up their work area completely, showed up on time and did the job at a reasonable price. Would definitely recommend!

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Company Response

We appreciate your review.
Thanks for taking the time!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mud Monkeys Waterproofing

WATERPROOFING

Tired of mopping the water in your basement? Does your basement smell of mould and mildew? Is your foundation wall retaining water slowly and deteriorating? If the answer is yes to any of these questions, then the following will describe the reasons why, and how, to eliminate the problem. The cause of your basement's musty smell is because your foundation wall is retaining water, be it in the hollow block cavities or trapped behind the double brick or stone wall, as well as the water that is absorbed by the block, brick and stone. This combination causes the wall to produce mould, mildew and epharecense. The water trapped in the wall slowly deteriorates the wall, starting at the bottom.The water that makes its way into the basement through the wall and seems to cause us the most grief may not be the most concerning problem. The same problem will not occur with a solid poured concrete wall. The reason being you will find a defined crack in the solid wall that allows all the water to enter in, without retaining little, or any water.Regardless of which type of foundation you have, it can become watertight, mould and mildew-free by sealing your foundation from the OUTSIDE. With solid poured concrete foundations, you can inject the crack from the inside and the elements stay out.You must expose your foundation wall from grade level to 6" below the top of the footing. Then you must clean the wall thoroughly, exposing the deteriorated areas and cleaning all the dust and dirt from the wall. Then, restore any cracks or loose mortar joints with hydrolic cement. Cement coat the wall,Tar and install 6mm poly plastic on top. Once the wall is treated, install a 4" continuous weeping tile covered with 6 inches of 3/4" stone. Then back-fill the earth compacting at every foot. At grade level slope the earth, concrete, interlocking etc. away from the house.This method never fails. I have used this system over 13 years without fail. I have the references for you to refer to. We also have a photo album to take you step by step through the procedure.So, stop mopping! Relieve your allergies from mold and mildew and restore your foundation. When you do decide to restore your foundation do it the right way - from the outside. Remember, 40% of all my work is fixing other people's attempt to stop the water.

CATEGORIES
Waterproofing
SERVICES
Interior/Exterior Waterproofing, Benching, Underpinning, Concrete Floors
WEBSITE
http://www.mudmonkeys.ca
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
We now accept debit and credit (Visa, MasterCard, American Express), as well as cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
We will gladly send our customers a copy of our liability insurance at their request
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
We will gladly send our customers a copy of our WSIB clearance certificate at their request
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All waterproofing work completed by Mud Monkey's Inc. carries a 20 year transferable warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.