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Home Depot Inc

Building Supplies and Hardware
Somerville MA 02145-1306
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HomeStars
Building Supplies and Hardware
Home Depot Inc
Star Score
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Reviews by rating (past 12 months)

Reviews for Home Depot Inc

Average customer rating:
4 10 (4 reviews)

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Heather on South Shore
Heather on South Shore
4 reviews Boston, MA
2/10

Gardening

No one in the flower department knew what a geranium was or where I could go about finding some. Sales associates outside told me to check the gardening stuff inside, and sales associates inside directed me out. At least I found the potting soil, seeds, and a tree I needed. And the self-scan check-out, needless to say, make life a lot easier at the Home Depot.

Approximate cost of services:
$50.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Sara in Charlestown
Sara in Charlestown
5 reviews Boston, MA
6/10

Home Improvement Supplies

The Home Depot has just about anything I need for a home improvement project, but their staff is virtually non-existant. I could wander the aisles for hours and not get any help. Not recommended if you have no clue where to start, because you won't get help.

Approximate cost of services:
$2,000.00
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Marlene in Stoneham
Marlene in Stoneham
1 review Boston, MA
4/10

Stackable Washer and Dryer

Company delivered stackable washer and dryer without the stacking kit and no guarantee that they could get it - leaving me with a washer and dryer sitting in my garage. 3 visits later the pair was installed but not balanced and I had to call another company to re-install.

Approximate cost of services:
$1,500.00
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Manny in Arlington
Manny in Arlington
3 reviews Boston, MA

First Review

4/10

Bathroom renovation

On several occasions when I went to Home Depot, it appeared as if the sales associates were trying to avoid me and I found it difficult to get someone to help me. It is frustrating when you have nobody to answer a question you have on a product which you will spend a lot of money on. Customer service needs improving and there should be more people wallking around on the floor asking customers if they need assistance.

Approximate cost of services:
$5,000.00
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