This company is a disaster.
I had a water damaged on the ceiling in my living room on the main floor from the bath upstairs.
We called this company and supervisor came to do the estimate. When he came he cut the drywall on the wrong spot, so he had to cut it again. In the end I had two holes on my ceiling. He said he found the leak, explained everything to my husband, and set the price $992.00.
He took a deposit in amount of $500.00, and said that on Monday guys will come to fix the issue at 10 am.
On Monday two guys came, one of the guys had 1 arm broken in hypsium.
I thought how it possible to do the job on the ceiling with 1 hand
After they entered, without asking where is the problem, they headed to the kitchen and cut the kitchen drain. I was shocked and asked what they are doing they said that they are repairing the drain. I said but I dont have issues with the kitchen drain. I guess they had the wrong instructions from the office. So I said to them to fix the kitchen drain and leave my house. I didnt want them to touch the bathtub drain. We called the office and they said that they are keeping 25% of the total amount, I was very angry and said that Im paying just for inspection and thats it. The office said that they will return $400.00
When I called another plumber he came and laughed because there was no issue with the drain of the bathtub for with they wanted to charge me almost $1000.00. There was small issue with the water level plug on the side of my bathtub, which he fixed in 5 minutes and charged $150.00 for service call.
I can say that superior plumbing and heating wanted to charge my household for the thing which wasnt a problem at all.
It took me 4 days to return $400 back.
Stay away from this company, very unprofessional.
- Approximate cost of services:
- $992.00