Superior Plumbing & Heating

Plumbing
120 Eglinton Avenue East Suite 500 Toronto ON M4P 1E2
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Superior Plumbing & Heating
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86%

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Best of Award '22 winnerBest of Award '22winner

Reviews for Superior Plumbing & Heating

Average customer rating:
8.7 10 (113 reviews)

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Private User
Private User
Private User reviews Brantford, ON
0/10

Worst service ever

Plumber arrived after the scheduled 4-hr window, took a look at the problem, seemed to fix the leak, then said it would require extensive work to properly fix, somewhere in the vicinity of $850. We said that seemed high to us, and he asked us to "name a price" and that he'd "try to work with us on it". Paid $111 for the service visit. We said said we'd think about it. Next day, leak returns, and we call for a return visit. We were charged another $111, but this time with no repair work whatsoever. Plumber told us on both visits he'd send a quote for the extensive work he thought needed to be done. Never received this. Meanwhile, another plumber took a look at the problem and said he can fix it for around $190 plus parts. Worst service ever - avoid.

Approximate cost of services:
$230.00
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Alan
Alan
0 reviews Whitby, ON
0/10

Stay away from Superior Plumbing

TLDR: They broke my faucet threading and pipes (which led to water leaks) and went away. Promised sending someone to fix but never show up. Manager Jason refused to return call.

Details:

We have a broken faucet and got the replacement part from manufacturer. We need help to replace it and we contacted Superior Plumbing. Their guys came, unscrewed, turned around and checked about the faucet, then they said they couldn't fix it because it's not a conventional faucet (however the manufacturer sending the replacement part under warranty and said it's just a straight forward replacement).

One of their guys "David" claimed that the pipes and threading were needed to be redone, instead of replacing the faucet alone. He said it is an extensive work and would cost several thousands more. Then he put things back and left.

Later on, water was found leaking from the base of the faucet (even not turning on) and led to water leakage at the underneath basement's ceiling. Water was dripping from the ceiling and soaked the walls and floor. Many things were ruined.

We called Superior Plumbing again and they promised to send someone to fix it but never show up. We asked for their supervisor (later known as Jason). However Jason was forever in meeting and refused to return call.

The faucet was broken but never had an issue if not turning it on, for months, until it's touched by their guys. I suspect their guys came in and tried to create a bigger problem by breaking more things further so that they can charge for more. It's just they didn't expect now the problem is bigger than they imagine.

Now they are trying to avoid the liability and want to get away from this.

Don't trust any review. Check out the complaints on "Better Business Bureau" about Superior Plumbing and don't make the same mistake as mine.

Approximate cost of services:
$10,000.00
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Besa in Toronto
Besa in Toronto
0 reviews Toronto, ON
8/10

Excellent job.

Clogged drains were caused by food and I couldn't repair them - I didn't even have any tools. The techs performed an excellent job, but most importantly, they were really fast. Thank you very much.

Approximate cost of services:
$550.00
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Company Response

Hi! Thank you for taking the time to leave a great review.

Superior Plumbing & Heating
https://superiorplumbing.ca/
647-694-7103

kylie in Toronto
kylie in Toronto
0 reviews Toronto, ON
10/10

Great Work!

I was really impressed with the professionalism and courtesy of the members of the crew that worked on my sewage backup repair. Everything was cleaned up when the job was finished, and the team was courteous and efficient throughout the process. So, I'II be sure to tell my friend about them.

Approximate cost of services:
$500.00
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Company Response

Hi! Thank you for taking the time to leave a great review.

Superior Plumbing & Heating
https://superiorplumbing.ca/
647-694-7103

jamie p in Toronto
jamie p in Toronto
0 reviews Toronto, ON
10/10

Leakage Problem Solve.

I need an emergency plumber since my bathroom had a large leak, so I called this company as I came across their site online. Thank goodness I live in a private residence, but I suppose I could set up a wonderful swimming pool for my neighbors if I really tried. Thank you very much for your assistance, folks.

Approximate cost of services:
$550.00
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Company Response

Hi! Thank you for taking the time to leave a great review.

Superior Plumbing & Heating
https://superiorplumbing.ca/
647-694-7103

char in Toronto
char in Toronto
0 reviews Toronto, ON
10/10

Boiler Servicing.

Superior Plumbing and Heating came up when I searched for a commercial boiler servicing near me. I asked for the tech to come out the next day. All was done really fast and the tech even advice me on future maintenance.

Approximate cost of services:
$600.00
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Company Response

Hi! Thank you for taking the time to leave a great review.

Superior Plumbing & Heating
https://superiorplumbing.ca/
647-694-7103

kadie in Toronto
kadie in Toronto
0 reviews Toronto, ON
10/10

Great Service!

Every time we have a problem with one of our restaurant's units, the 24-hour assistance of Superior Plumbing and Heating is fantastic. Dealing with this company is a positive experience only. Their prices are not lower than those of their industry rivals, but the service is worth it.

Approximate cost of services:
$500.00
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Company Response

Hi! Thank you for taking the time to leave a great review.

Superior Plumbing & Heating
https://superiorplumbing.ca/
647-694-7103

shikha in Toronto
shikha in Toronto
0 reviews Toronto, ON
10/10

Furnace Repair!

I spent much money on buying and installing a furnace, and I didn’t expect to come across any issues with it in the next 10-15 years. However, one Saturday morning, the furnace surprised us with rattling noises. I called Superior Plumbing and Heating for a follow-up and repair. The technician Dave who came to my house told me not to worry much. There were loose panels, and he coped with that perfectly. Thank you.

Approximate cost of services:
$500.00
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Company Response

Hi! Thank you for taking the time to leave a great review.

Superior Plumbing & Heating
https://superiorplumbing.ca/
647-694-7103

helen in Toronto
helen in Toronto
0 reviews Toronto, ON
10/10

Furnace repair!

On most occasions, I know how to fix to household heating systems, however, my furnace had a limited switch damage, and I knew it should have been replaced. My DIY knowledge was useless. I turned to this company, and they sent a plumber in several hours. He replaced it professionally and left us some advice on how to avoid such problems in the future to save money. Thanks!

Approximate cost of services:
$300.00
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Company Response

Hi! Thank you for taking the time to leave a great review.

Superior Plumbing & Heating
https://superiorplumbing.ca/
647-694-7103

kodilyn in Toronto
kodilyn in Toronto
0 reviews Toronto, ON
10/10

Water Heater Servicing!

Thanks for servicing our area and helping us with water heater issues. Previously, it showed us some error codes, and we then understood that there was blocked exhaust. We examined all the vents, however, it was no success. Superior Plumbing and Heating sent their plumber Juarez, and he found the issue, rodents’ impact. Thanks for fixing our unit. We appreciate it.

Approximate cost of services:
$550.00
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Company Response

Hi! Thank you for taking the time to leave a great review.

Superior Plumbing & Heating
https://superiorplumbing.ca/
647-694-7103

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Superior Plumbing & Heating

Superior Plumbing started as a small family business in Toronto over 30 years ago.
We had the only goal – to do what we could do well for people we esteemed. Time passed, and hard work and dedication brought many fruits.

Now, Superior Plumbing is a large company rendering services not only in Toronto but also around. We sell, rent, repair and maintain home equipment for all purposes and kinds of premises. Our experts guarantee fast, high-quality performance of work accompanied by positive vibes only.

Licences & Standards
Superior Plumbing is fully insured, licensed, and operates under the Technical Standards & Safety Authority (TSSA). We are also active members of The Radiant Professional Alliance (RPA).
We are dedicated to full compliance with the privacy laws relating to our business. These privacy laws appear from the Personal Information Protection and Electronic Documents Act (Canada), the Personal Information Protection Act (British Columbia), the Personal Information Protection Act (Alberta) and the Act respecting the protection of personal information in the private sector (Quebec).

In Superior Plumbing, we hire only licenced, high-qualified and experienced specialists. Many of them have been working with us for many years, so we are sure they know how to do their work right. Moreover, our experts know Toronto like a book. Combining these two factors allows Superior Plumbing to be useful to the maximum and, thus, select solutions that suit a particular city area.

Besides, quality service and only positive customer experience are the basis of our business. We are up to date with current industry standards and educate our employees to have the lead in heating techniques.

Why Choose Us?

We do all the work from A to Z; your participation is minimal. Our experts take care not only of the correct equipment installation but also of your tranquillity.
No prepayment, all work is paid upon completion.
No additional costs, only transparent deals.
All the work is done within 24 hours.
Reliable warranties.
Only licensed technicians with excellent knowledge work with our clients.
24/7 Support Service Center.
We strive to make selling/buying, rental and repair services simple, transparent, and accessible to the maximum for all Canadian residents.

We're social here:
https://www.linkedin.com/company/superior-plumbing-heating
https://www.google.com/maps/place/Superior+Plumbing,+Heating+%26+Drain/@43.7076444,-79.3972242,17z/data=!3m1!4b1!4m5!3m4!1s0x882b33dc1656cca1:0xf6ecb05bec561d9a!8m2!3d43.7075828!4d-79.3950113
https://www.facebook.com/SuperiorPlumbingHeating/

CATEGORIES
Plumbing
WEBSITE
https://superiorplumbing.ca
YEAR ESTABLISHED
1991
PAYMENT METHOD
ALL Major Payment types Accepted.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on service provided.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.