Polaron

Renewable Energy
Offices to serve you in Alberta. Nova Scotia, Ontario and PEI AB
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Reviews for Polaron

Average customer rating:
9.5 10 (33 reviews)

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G
G
1 review Barrie, ON
10/10

Solar install

The company was great to work with and was very helpful with recommending the best setup for my needs, but they were also willing to listen to my requests. They came out and performed the site survey which was very thorough. I talked with the team that day about having more panels facing the front of the house, and they helped me get everything set up the way I wanted it. I’m really happy with the product. The customer service and attitude of the team went above and beyond.

3 of 3 people found this review helpful.
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Company Response

Thank you for the kind words. We do our best to accommodate unique situations as best as we can, but we are always mindful of the safety and policies involved with the installation. We are glad that we were able to help and make it a great experience.

bcc
bcc
0 reviews Charlottetown, PE
10/10

Easy prompt and very courteous

Panels were installed by sunly. Team was informative and courteous. Check-ins before each step of the project kept us informed on what to expect and when. Very pleased with our system.

1 of 1 people found this review helpful.
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Company Response

Thank you. We will pass off the message to our team. We are pleased that the communication and installation went smoothly. Enjoy!

janjames66
janjames66
0 reviews Lower Sackville, NS
8/10

Polaron Solar

Researched several companies and chose this one. They were friendly, informative and helpful. All the technicians were skilled and knew what to do, explaining their tasks in the process. This is not a quick process so be patient. I went through the solar program and paid about $500 up front and have a 0% interest rate for the length of the loan. There was a mix up which with one phone call was quickly rectified. NSP was probably the longest wait but Covid had a lot to do with that. I am happy with NSP bill !!!

2 of 2 people found this review helpful.
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Company Response

Thank you for your review. We appreciate your patience during your installation process and your understanding of what it takes to get solar on the roof. We are happy to provide our unique financing option, and happy you are finally happy with that power bill :).

Dennis
Dennis
1 review Halifax, NS
10/10

Solar Panels

I was referred to Polaron by a friend of mine. My wife and I picked the financing options and I liked how thoroughly they explained their deals and how the process would work. They kept in constant communication with me from the application process to the installation process. The panels are now up and ready and I’m very happy with everything, especially the savings

2 of 2 people found this review helpful.
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Company Response

Hello,

We are glad you had a positive experience, you were great to work with.

misschefette
misschefette
0 reviews Dartmouth, NS
10/10

Excellent service

Polaron recently installed solar panels on our home. The service was great, very clear communication and everything was completed in a timely manner. Highly recommend them!

1 of 1 people found this review helpful.
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Company Response

Thank you for the recommendation. We appreciate your willingness to work with us.

dave.crowell
dave.crowell
0 reviews Havre Boucher, NS
9/10

14600 KW Solar Array

Decided one day to check out an add on Facebook that Polaron had. Did the math and it was a no brainer plain and simple, why keep paying an electric bill that only increases yearly or use Polaron’s 0% monies to finance a power station of my own and bill the power company!

1 of 1 people found this review helpful.
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Company Response

Our thoughts exactly. Thanks to our program it allows for proper distribution of energy, and ensure that you can hedge your energy against the rising cost of power.

Private User
Private User
Private User reviews Brookside, NS
10/10

Happy with the system

Polaron met my expectations. The proposal received explained how the system worked, the benefits, and projected savings. As the project proceeded, I was kept informed as the work reached the various milestones along the way. They responded to my questions as they came up. Once installation began, it took about a month to complete. Installation was later than expected. Initially I was told the system should be completed in the fall of 2020. But it was delayed and not completed until April of 2021. As the weather warms up and the sunny days get longer and more frequent, we are enjoying our solar system.

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Company Response

Thank you for the review,

Installation times can vary especially when scheduling with the local distribution company. As of late their availability has become much thinner and we are doing our best to figure out faster times with them. Enjoy the panels!

Mbburgoyne
Mbburgoyne
0 reviews Halifax, NS
10/10

Solar panels

We came across a Polaron representative at our local Home Depot. The gentleman there was very knowledgeable and helped us to understand the products, the service, the pricing, and the procedures. He hooked us up with a Polaron agent in Toronto, who was equally helpful. All of our targets have been met, and we are now just awaiting installation in the next few weeks. We could not be more excited, and have been very happy with the service from Polaron from start to almost finish. We are happy to recommend Polaron with pleasure!

1 of 1 people found this review helpful.
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Company Response

Thank you for the kind words. We hope you enjoy the systems and all the benefits Solar Provides.

Andrew Rosa
Andrew Rosa
1 review Ottawa, ON
10/10

Great After Service

After determining solar system with low risk, we chose them. Got our solar in 2020 and had a few questions with monitoring the system with the Apsystem app. Called in and they readily helped me figure out how to reset my system to track my system. We were treated professionally and with courtesy. Appreciate the great service.

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David F.
David F.
1 review Valley, NS
8/10

Solar Panel Installation

Polaron did an excellent job guiding us through the process of getting solar panels. Their financing options were great and the main reason we decided to go with polaron.
The technicians contracted by polaron to survey, inspect, design and finally install the panels and electrical wiring were very professional and courteous.
The only problem I had with polaron was slow response to communications. They could have done a better job keeping in touch with us during the process which wound up taking almost a year and a half due partly to the pandemic.

2 of 2 people found this review helpful.
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Company Response

Thank you for your understanding regarding the timeline of your installation. We have made some changes and improvements to our process to ensure tighter communication and help throughout the process. We continue to see how the pandemic is affecting the home improvement industry, and we are doing our best to navigate that. Thank you again for your honest review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Polaron

Having launched in 2013, and since weathered numerous provincial policy and regulatory changes that have threatened the industry, Polaron has endured as the largest residential solar company in Canada—with over 3,500 installs across the nation.

Operating locally in British Columbia, Alberta, Ontario, Nova Scotia, and PEI, we offer all-inclusive packages that include design, financial planning, installation, and professional maintenance.

Our dedicated team works tirelessly to ensure that each step of the process gets completed with care and precision. You get the best quality solar panel system as well as maximum savings, thanks to our innovative program that makes solar more affordable than ever.

CATEGORIES
Renewable Energy, Solar Panels, and Solar Water Heating
PRODUCTS
Solar Power Systems
SERVICES
Renewable Energy Solar Energy
SPECIALITIES
Unique Affordable Solar
WEBSITE
https://polaronsolar.com/
YEAR ESTABLISHED
2013
PAYMENT METHOD
Cash, Cheque and e-transfer. Financing Available.
LICENSES
CANREA, Efficiency Network, Solar Installers Canada, AP Systems Installer Canada
MEMBERSHIPS
Solar Homes Approved Installer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. 2 Years on Labour. 25 years Performance on Solar Panels. 20 Years on Micro-Inverter.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.