TOK Construction

Formerly TK Contracting
Bathroom Renovation
Toronto ON
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91%

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Reviews for TOK Construction

Average customer rating:
9.7 10 (54 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Amazing

After a recommendation from a relative about TOK. I decided to give them a shot, they did not disappoint, Omer and Peter did my basement with a stand up shower and it came really nice. Especially the tiling.

Approximate cost of services:
$200,000.00
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Company Response

Our team always puts in the best effort into every project.

Thanks!

Private User
Private User
Private User reviews Toronto, ON
10/10

Realible

My experience with TOK has been amazing! My new remodeled bathroom is beautiful, and modern. The tradesmen were all highly experienced professionals and the result is great quality! We must also mention the great customer service experience from TOK info staff! I will definitely recommend TOK to our family and friends!

Approximate cost of services:
$5,000.00
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Private User
Private User
0 reviews Toronto, ON
8/10

Condo bathroom renovation

The bathroom renovation turned out well, I'm happy to be able to enjoy it. I had never done a reno and wasn't sure about the process. It was nice to have a single point of contact. Omer's overall guidance was helpful and he was responsive, he took care of things like booking elevators with the building. The job did take longer than the initial 2-3 weeks anticipated (~5.5 weeks) but the quality was there and the before/after is a major transformation.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for your delicate words. We are only a phone away to address any questions. Our team always strives for quality , along with customer satisfaction despite of any delays due to uncontrollable conditions. It was a pleasure working with you and Renato!

All the best
TOK team

Vaira in Toronto
Vaira in Toronto
5 reviews Toronto, ON
10/10

Bathroom complete gut and redo

Two bathrooms completely gutted and renovated. Omer from TOK Construction was great to deal with: courteous, professional, attentive to details, came often to inspect, check on the job. He was patient with my questions and changes, made every effort to accommodate. Global supply chain delays impacted my renos but he made sure the job progressed. His main worker was meticulous. Would recommend to anyone.

Approximate cost of services:
$55,000.00
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Company Response

Thank you for the great review. It was a pleasure working with you.

Omer
TOK Team

Mark
Mark
12 reviews Toronto, ON
0/10

Renovation Nightmare

I hired Omer and TOK based on their good reviews but Im sad to say this renovation was a nightmare from beginning to end. Throughout the renovations, I never got the feeling Omer was very experienced in home improvements. He never seemed to know any of the questions I asked him on how things were supposed to be installed or what kind of material I should be buying. Every time I asked him anything about materials, his reply was always He only handles the installation, materials are not his problem. All his measurements were off by a large margin. I had 11 extra boxes of flooring. 3-4 I could understand but 11?!? Multiple extra boxes of tiles and trim as well. Thousands of dollars worth wasted. A lot of days, I would go to the house and no one was working. The estimated completion time Omer gave me was 7-9 weeks so I gave Omer a dead line of 15 weeks because I sold my condo and I had to move in the house. 15 weeks later, Omer was no nowhere close to completion. The house was unliveable. Flooring wasnt even installed, kitchen was still bare. I had to move my wife and 2 small children in with my parents, which was another nightmare in itself. Omer threw constant overages at me for a lot of things that should have been included in the original quote. $1500 to install 4 electrical outlets, $1350 replace the tips off 3 pipes. He wanted to charge me an additional $1750 just to replace all the outlets and switches, material not included. Just insane prices for extras that should have been included in the quote. I ended up paying 25% more than originally quoted. I paid him always thinking as long as it was done right, I wouldnt mind. I couldnt have been more wrong. The last straw was getting a countertop with the wrong cutout for my sink. Then Omer blamed me for not presenting the sink to him. He ordered the countertop without sink measurements and he blames me? It was going to cost me $3000 for a new countertop with correct cutout. Omer made it clear it wasnt coming out of his end. It was a long time coming, I had to let Omer go. After I fired Omer, I got a few of certified tradesmen in to finish the work and I find out nothing Omer completed was up to code. I find out that Omers painter uses a cheap spray method to paint the house, not brush and roller. I had tons of overspray paint all over my windows and floor. Took hours upon hours to clean. Sloppy grout work on my tiles, more hours to clean and chip it all off. I find out what little materials Omer provided were cheapest material on the market. $5 pot-lights, bottom of the barrel ceiling paint. I had to redo all the plumbing and painting. Re-Renovating my renovations. I lay awake at night about all the money and time I wasted hiring TOK construction. The constant headaches. My wife and parents reminded me of that every day I lived with them as well. I wasnt going to write this review because I like to see companies succeed, Ive never written a bad review on Homestars. But I wouldnt feel right if someone hires TOK without knowing my experience with them. Do yourself, your wallet, and your family a favour, hire another company to complete your renovations, literally any other company.

Approximate cost of services:
$7,000.00
6 of 6 people found this review helpful.
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Company Response

Hello Mark,

Sorry you feel this way about your experience. We take pride in all of our work. Any left over material can always be returned rather then delaying the job in sake to save money. We were not off by 11 boxes.

There was additional work orders that were added onto the contract and signed by you. These were never a part of the agreement. Therefor, any extra work that is not part of the scope will cost additional time and money. You were well aware of this Mark.

TOK made sure to outline what type of materials would be used in the agreement. Besides, you were granted workmanship warranty in case anything were to go wrong.

We understand a renovation can be quite expensive, and stressful. As long as you didn’t breach the contract TOK was willing to accommodate and help you out. We wish you all the best

-TOK Team

Private User
Private User
0 reviews Toronto, ON
8/10

bathroom renovations

Work was done professionally, timely and within the estimated cost. Tok Construction Inc. representative, Mr. Omer was cooperative, friendly and managed the project very well.

Approximate cost of services:
$30,000.00
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Company Response

Thank you Guido, it was a pleasure working with you. I wish you and your daughter Heidi all the best!

-Omer

Angelica
Angelica
0 reviews Toronto, ON
10/10

Bathroom renovation

Omer and his team were very professional and always kept in communication with me throughout the whole process. Im very pleased with the quality of their work!

Approximate cost of services:
$14,000.00
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Company Response

Thank you and Steven for the sweet review. I wish you both all the best!

-Omer

Private User
Private User
0 reviews Toronto, ON
10/10

Bathroom renovation

We found our contractor through Reno assist. Reno assist provides vetted contractors for quoting jobs. Therefore, we new before the contractors provided job quotes that they had insurance, paid their trades, had good reputations, references etc. All three contractors came in with about the same quote prices, but, TOK Construction was able to start immediately and did have the best quote. They got the entire job done in about 4 weeks, which I thought was fantastic. The job included inserting a new window, pocket door, heated tile floor, tiled walls and niche, bidet toilet, floating vanity and 3'x 4' wall inset medicine cabinet, plumbing and electrical and glass enclosed shower. The workmanship was very good and they provided a clear agreement that outlined what they were providing and doing and what I was providing, therefore it was an easy relationship. If we had any issues Omer our contact at TOK took care of everything quickly and to our needs. Omer always made himself available and often came to the site. We thought the trades people they employed were all very good. I would definitely recommend TOK and look forward to having them quote on our next job. We had a very good experience and now I have a beautiful bathroom thanks to TOK Construction. By H. Kuus

Approximate cost of services:
$27,500.00
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Company Response

Thank you Heidi, you were a great client. Looking forward to working together again

Don in Richmond Hill
Don in Richmond Hill
3 reviews Richmond Hill, ON
10/10

Bathroom renovations

Omer and his guys do high quality work. Omer stays in constant communication and addresses any concerns willingly and promptly. Our very worn and dated washrooms are now beautiful to look at and we will enjoy them for many years to come. TOK construction has been a pleasure to work with.

Approximate cost of services:
$25,000.00
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Company Response

Its our pleasure. Many happy years to come with this new bathroom!

-Omer

arthur in Toronto
arthur in Toronto
0 reviews Vaughan, ON
7/10

Basement renovation

Extremely professional team I spoke with Omer and the team about remodeling got there opinions on some changes that needed to be done they completely blew my mind my basement looks amazing thanks to them

Approximate cost of services:
$75,000.00
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Company Response

Thank you very much!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TOK Construction

Owning a home is one of the most important financial and sentimental assets that one can have. Beyond building a financially reliable base, you want a home to match your lifestyle and your dreams. When you work with TK Contracting, you’re going to be getting a service that exceeds all ...
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